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Service Representative Associate Jobs in Hamilton, ON

Field Service Representative

Mississauga, ON ยท On-site

CA$66K - CA$83K/yr

Ecolab is seeking a Field Service Representative III where your hands-on skills and customer-first ... Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based ...

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Service Representative Associate information

Is CSR a good entry level position?

A Service Representative Associate (CSR) is typically considered a good entry-level position because it requires basic communication and customer service skills, often with minimal prior experience. It provides opportunities to develop interpersonal, problem-solving, and technical skills that can lead to advancement within customer service or related fields.

Is a CSA job stressful?

A Service Representative Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets. The level of stress varies depending on the work environment, workload, and communication skills required, but it often involves managing multiple tasks and maintaining professionalism under pressure.

What job makes $10,000 a month without a degree?

A Service Representative Associate typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are usually associated with management, sales commissions, or specialized industries, and reaching such income levels often requires advanced skills, certifications, or a combination of experience and performance-based incentives.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the job description of a service associate?

A Service Representative Associate is responsible for assisting customers with inquiries, processing transactions, and resolving issues related to products or services. They often work in retail, banking, or customer service environments, utilizing communication skills and company systems to ensure customer satisfaction.
What cities near Hamilton, ON are hiring for Service Representative Associate jobs? Cities near Hamilton, ON with the most Service Representative Associate job openings:

Inside Sales /CSR Associate | Intralec Electrical Products Ltd

Electrical & Automation Industry Careers

Mississauga, ON โ€ข On-site

Full-time

Medical, Dental

Posted 9 days ago


Job description

Inside Sales/Customer Service Associate

Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry

We are proud to have serviced the Ontario market since 1977

Main Responsibilities

  • Handle incoming/outgoing customer calls/emails (ticket system)
  • Process orders, inquiries and quotations
  • Promptly solve customer problems
  • Expedite orders and back orders
  • Handle returns due to product issues/warranty/order errors
  • Assist and support the outside sales team
  • Back-up fellow team members as required
  • Attend product trainings and sales meetings when requested (some USA travel may be required)
  • Perform other duties as requested by management

Qualifications

  • High School Degree or equivalent
  • 3+ year Customer Service experience, preferably in the Electrical Industry
  • Excellent communication skills in English are essential
  • Ability to work independently and as part of a team
  • Provide a high level of customer service in a professional and courteous manner
  • Knowledge of Google Workspace and basic computer skills (will train on suppliers portals)
  • Ability to multitask
  • Attention to detail
  • Positive attitude and enthusiastic

Intralec Offers

  • Competitive Salary
  • Annual bonus based on company profit
  • Extensive Health & Dental package for you and dependents
  • Training and development
  • Promote from within culture

Schedule

Monday - Friday

8 am - 4 pm


Work Location

In Person at office located in Mississauga

We thank all applicants for their interest, however, only those selected for interview will be contacted..

Ready to take the next step in your career? Apply now and join our dedicated team at Intralec Electrical Products Ltd.!

Apply Today!