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Service Representative Associate Jobs in New Jersey

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities in New Jersey are hiring for Service Representative Associate jobs? Cities in New Jersey with the most Service Representative Associate job openings:

Human Resources Representative, Associate New Jersey VIC Program

Parsons Company

Trenton, NJ • On-site

$21.88 - $38.27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Parsons rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

257th of 441 rated engineering


Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Human Resources Representative, Associate New Jersey VIC Program

Parsons is seeking a dynamic Human Resources Representative Associate, to join the NJVIC program. The HR Representative Associate plays a supporting role at the NJVIC program while actively engaging in hands-on tasks. This fast-paced role entails supporting the Human Resources department including fulfilling positions across 26 locations that align with strategic business priorities.

This position will be based in Hamilton, New Jersey with a hybrid/remote work schedule.

What You'll Be Doing:

  • Facilitate effective communication among HR representatives, managers, and candidates to streamline the hiring process.

  • Ensure transparent and timely communication while overseeing candidates throughout the entire hiring process.

  • Sustain a constant flow of candidates to meet ongoing staffing requirements.

  • Foster a positive and professional association with potential candidates to ensure the overall candidate experience.

  • Support the HR representatives in coordinating and conducting new employees orientation

  • Develop a comprehensive understanding of the NJVIC union culture, values and work environment

  • Generate internal reports, compiles data, filing and maintaining staffing records

  • Work collaboratively with the HR department, candidates and managers to deliver seamless HR support

What required Skills You'll bring:

  • A Bachelor's degree in Administration, a related field or an equivalent combination of education and experience.

  • 1-2 years of HR experience that includes recruitment and the ability to apply fundamental Talent Management Principles, company policies and practices to assign tasks directed.

  • Ability to effectively communicate (both orally and in writing) on TM issues pertaining to assigned task.

  • Ability to handle confidential assignments and work in a fast-paced, highly visible union environment.

  • Proficient and prioritizing, aligning and adapting to changes, and resourceful, while maintaining genuine and ongoing support.

  • Demonstrated success in building strong and productive partnerships with employees and managers at all levels

  • Proposing strong business acumen sharp, sharp critical thinking skills, and a results-oriented mindset.

  • Effective interpersonal skills.

  • Proficient in use of Microsoft 365, including Excel, Outlook, Word and PowerPoint.

What desired skills you'll bring?

  • Workday experience

  • Professional certification, Professional in Human Resources (PHR)

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!

Salary Range: $21.88 - $38.27

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.


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