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Service Representative Associate Jobs in Middletown, NJ

NIXON MEDICAL

Route Service Representative

Edison, NJ

$85K/yr

Description Route Service Representative Schedule: Monday - Friday, early morning start, no nights ... Be part of a growing, family-owned company that values its associates. At Nixon Medical, we believe ...

NIXON MEDICAL

Route Service Representative

Edison, NJ · On-site

$85K/yr

Route Service Representative Schedule: Monday - Friday, early morning start, no nights or weekends ... Be part of a growing, family-owned company that values its associates. At Nixon Medical, we believe ...

Nixon Medical

Route Service Representative

Edison, NJ · On-site

$52K - $85K/yr

Route Service Representative Schedule: Monday - Friday, early morning start, no nights or weekends ... Be part of a growing, family-owned company that values its associates. At Nixon Medical, we believe ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Middletown, NJ

Service Representative Associate information

See Middletown, NJ salary details

$10

$22

$41

How much do service representative associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service representative associate in Middletown, NJ is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities near Middletown, NJ are hiring for Service Representative Associate jobs? Cities near Middletown, NJ with the most Service Representative Associate job openings:
Service Representative Associate jobs near you

Customer Service Representative

Intelligent Workforce Solutions

Bayonne, NJ • On-site

$22/hr

Other

PTO

Re-posted 25 days ago

Job description

About the job Customer Service Representative
Customer Service Representative (CSR)
Bayonne, NJ
Pay Rate: $22.00 per hour
Schedule: 8:00am-4:30pm, Monday-Friday
Position Summary
A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations. The CSR serves as the primary point of contact for customers, ensuring timely communication regarding orders, inventory, shipments, and service inquiries. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced distribution environment.
Key Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner.
  • Process customer orders, shipment requests, and order modifications.
  • Track and monitor inbound and outbound shipments and provide status updates to customers.
  • Coordinate with warehouse personnel, transportation providers, and management to resolve issues.
  • Enter and maintain accurate customer, inventory, and shipment data in company systems.
  • Investigate and resolve customer concerns, shortages, damages, and delivery discrepancies.
  • Prepare reports, documentation, and correspondence related to customer accounts.
  • Schedule pickups and deliveries while ensuring customer requirements are met.
  • Maintain a high level of customer satisfaction through proactive communication and problem-solving.
  • Support administrative and operational tasks as needed.
Qualifications
  • High school diploma or GED required.
  • Previous customer service, logistics, warehouse, transportation, or distribution experience preferred.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Experience with warehouse management systems (WMS) or transportation management systems (TMS) is a plus.
Skills & Competencies
  • Excellent customer service and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional demeanor and positive attitude.
Compensation & Benefits
  • $22.00 per hour
  • Opportunities for overtime based on business needs
  • Paid time off and holidays
  • Career growth opportunities within the organization

Work Environment
This position is based in a warehouse and distribution setting in Bayonne, NJ. The CSR will interact regularly with customers, drivers, warehouse associates, and management to ensure efficient operations and exceptional customer service.

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