Service Processor Jobs in Florida (NOW HIRING)

Responsibilities:

• Process graduation petitions and course substitutions, perform degree audits, and post degrees utilizing Degree Works and Banner.

• Generate and format multiple reports for the graduation office and academic departments using MS Access and Banner.

• Provide support to academic departments - inform faculty, staff, and students about graduation policies, procedures, and requirements.

• Assist students by answering phones, emails, and walk-ins.

• Assist with commencement preparations:

  • Grad Fair days

  • Develop and distribute commencement flyers

  • Maintain attendance lists and commencement booklet information

  • Participate in commencement ceremonies to provide event support as assigned

• Utilize Xtender database to file documents and student records.

• Order diplomas, prepare diploma covers for commencement, and assist graduates with duplicate diploma requests.

• Other duties as assigned.

Education Required:

• Bachelor's degree (or equivalent knowledge obtained through a combination of education, training, and experience).

• A college degree is preferred.

• Minimum of 2-5 years of experience required in the area of expertise.

Skills Required:

• Excellent written and verbal communication and customer service skills

• Accuracy, efficiency, and attention to detail

• Ability to organize and prioritize a fast-paced schedule

• Administrative experience in higher education (preferred)

• Ellucian Banner (preferred)

• Microsoft Office Suite (email, databases, spreadsheets, word processing)

• Must be able to work both independently and with a team

Equal Opportunity

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, and other legally protected characteristics in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex. Inquiries concerning the application of the Non-Discrimination and Anti-Harassment policy may be directed to the Equal Opportunity Director and Investigator at 150 West University Blvd, Melbourne, FL 32901, or email equalopp@fit.edu, or +1 321-674-7153; or to the U.S. Department of Education Office for Civil Rights.

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by callingthe Office of Human Resources at 321-674-8100.

Annual Security & Fire Safety Report

The federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires colleges and universities, both public and private, participating in federal student aid programs to disclose campus safety information, and imposes certain basic requirements for handling incidents of sexual violence and emergency situations.

Florida Tech's 2025 Annual Security and Fire Safety Report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Florida Tech; and on public property within, or immediately adjacent to and accessible from, the campus.

The numbers provided include crime statistics that were reported to local law enforcement agencies, campus security and other Campus Security Authorities.

The report also includes institutional policy statements regarding campus safety and security measures; descriptions of prevention and awareness programs; related university procedures and important guidance; and other essential safety information.

You can obtain a printed copy of this report at the Department of Security Welcome Center located at 3126 Panther Place, during normal business hours, or by accessing the following website 2025 Annual Security and Fire Safety Report.

Official Transcripts

Official transcripts of all collegiate work must be sent directly from the attended institution to the Office of Human Resources prior to the first day of employment. All international degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. (NACES).

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