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Service Operations Support Jobs in Manchester, NH

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

This versatile position assists with various day-to-day operations like greeting customers, helping ... Support the Service Advisors with overflow tasks such as writing quick lube service tickets or ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

This versatile position assists with various day-to-day operations like greeting customers, helping ... Support the Service Advisors with overflow tasks such as writing quick lube service tickets or ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

This versatile position assists with various day-to-day operations like greeting customers, helping ... Support the Service Advisors with overflow tasks such as writing quick lube service tickets or ...

NETC Fleet Services

Director of Service

Exeter, NH · On-site

... support to run it accordingly. We are a growing heavy-truck and fleet maintenance business, and a ... Operational leadership of the shop network -- throughput, cycle time, quality, warranty, and ...

New

APR and R LLC

Director of Service

Exeter, NH · On-site

... support to run it accordingly. We are a growing heavy-truck and fleet maintenance business, and a ... Operational leadership of the shop network - throughput, cycle time, quality, warranty, and ...

New

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All JobsService Operations Support JobsService Operations Support Jobs in Manchester, NH

Service Operations Support information

See Manchester, NH salary details

$13

$25

$35

How much do service operations support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service operations support in Manchester, NH is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $31.35 per hour, depending on experience, location, and employer.

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.
Service Operations Support jobs near you

COURT OPERATIONS SPECIALIST

Milford, NH • On-site

State of New Hampshire
Public Administration • 5 - 10K employees
Learn more about State of New Hampshireexternal

$36K - $53K/yr

Other

Re-posted 12 hours ago

State Of New Hampshire rating

8.2

Company rating: 8.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

Job description

State of New Hampshire Job Posting
Judicial Branch
9th Circuit Court
Milford, NH
Court Operations Specialist
Labor Grade: 14
Salary Range Steps 1-9: $36,309.00-$53,177.80
Position # CT1000003938
ASAP # 3938/26-158
The State of New Hampshire, Judicial Branch, 9th Circuit Court, has a Full-Time vacancy for Court Operations Specialist.
Summary: The Court Operations Specialist performs a variety of administrative, clerical, and customer service duties that support the efficient operation of the New Hampshire Judicial Branch. This entry-level position requires attention to detail, strong organizational skills, and the ability to work with confidential information while assisting court users, attorneys, judges, and court staff. Employees learn court procedures, case processing requirements, and applicable court rules while working under the supervision of the Clerk of Court or designee.
Minimum Qualifications
Education and Experience:
  • Graduation from high school or equivalent
  • One-Two (1-2) years of administrative, clerical, customer service, or office experience
Knowledge, Skills, and Abilities:
  • Strong organizational, analytical, and problem-solving skills
  • Excellent written and verbal communication skills
  • Proficiency with case management systems and standard office software
  • Ability to manage multiple priorities and work independently in a fast-paced environment
Preferred Qualifications:
The preferred candidate is organized, dependable, customer-service oriented, and interested in supporting the administration of justice. This position provides an excellent opportunity to gain experience in the court system and develop a career within the New Hampshire Judicial Branch.
Work Environment:
  • Office setting within a courthouse environment
  • Frequent interaction with the public and justice system partners
  • May require occasional travel between court locations
Other Requirements:
Successful completion of a background check, including a criminal records check.
Responsibilities:
  • Serves as a public-facing representative providing guidance to court users while ensuring the efficient processing of court records, filings, and administrative functions
  • Assign docket numbers and enter case information into court management systems
  • Maintain and organize court files using established filing procedures
  • Prepare notices, orders, correspondence, hearing schedules, and other court-related documents
  • Answer telephone calls and assist members of the public, attorneys, and court personnel
  • Prepare summonses, subpoenas, warrants, and other legal documents in accordance with court procedures
  • Operate recording equipment during court proceedings when assigned
  • Collect, record, and reconcile court fees and other financial transactions
  • Maintain confidentiality of court records and sensitive information
  • Perform related clerical and administrative duties assigned
  • Processing incoming and outgoing court documents for completeness and accuracy

Disclaimer Statement:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.
Compensation & Benefit Information: Compensation & Benefits | State of New Hampshire Agency Website
For further information please contact Jennifer Zdon, Human Resources at Jzdon@courts.state.nh.us.
EOE
TDD Access: Relay NH 1-800-735-2964

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