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Service Operations Support Jobs in Manchester, NH

AEG

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

AEG Presents

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

ASM Global

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

ASM Global

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

Legends Global

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) The Facility Technician is a part-time, event-based position ... Provide minor service to facility air conditioning systems. * Assist in operating and maintaining ...

ASM Global

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

PepsiCo

Service Operations Warehouser

Londonderry, NH · On-site

$25.88/hr

As a fulltime team member, you'll be supported with competitive pay, meaningful benefits, and opportunities to grow a longterm career at PepsiCo. All qualified applicants will receive consideration ...

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Service Operations Support information

See Manchester, NH salary details

$13

$25

$35

How much do service operations support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service operations support in Manchester, NH is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $31.35 per hour, depending on experience, location, and employer.

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.
Service Operations Support jobs near you

Operations Support

Manchester, NH • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Part-time

Re-posted 18 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
POSITION: Operations Support (Part-Time)
DEPARTMENT: Operations
REPORTS TO: Director of Operations
FLSA STATUS: Hourly, Non-Exempt
LOCATION: SNHU Arena- Manchester, NH
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Facility Technician is a part-time, event-based position responsible for supporting the maintenance, general cleaning, and setup and breakdown of event spaces at SNHU Arena. This role plays a key part in ensuring the arena remains safe, operational, and event-ready at all times.
The Facility Technician assists with the upkeep and reliable operation of the building, grounds, and event infrastructure. Responsibilities include performing general facility repairs, maintaining interior and exterior surfaces, supporting event conversions, and assisting with grounds maintenance to ensure a clean, functional, and welcoming environment for guests, clients, performers, and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Perform routine maintenance and repairs on buildings, gates, fencing, doors, plumbing fixtures, lighting, and irrigation systems.
  • Conduct safety inspections and respond promptly to maintenance requests.
  • Repair or replace worn surfaces including flooring, drywall, fencing, and ceiling tiles.
  • Perform minor carpentry, painting, wall patching, plumbing repairs, re-lamping, and basic electrical repairs.
  • Troubleshoot facility maintenance issues and complete repairs as needed.
  • Provide minor service to facility air conditioning systems.
  • Assist in operating and maintaining computerized fire alarm systems, field equipment, and lighting systems.
  • Complete work orders in a timely manner and summarize daily tasks in support of the Director of Operations.
  • Follow preventative maintenance, energy management, and emergency management programs in accordance with facility standards.
  • Notify the Director of Operations of equipment needing repair or low supply inventory.
  • Support event setup and breakdown, including seating configurations, room setups, signage placement, and power drops.
  • Perform event-related maintenance tasks to meet client requirements.
  • Maintain cleanliness and functionality of shared spaces including restrooms, suites, concourses, and walkways.
  • Assist with snow removal, including shoveling, spreading materials, and snowblowing to maintain safe surfaces and walkways.
  • Perform landscaping and lawn care duties, including operating mowers, aerators, and weed trimmers.
  • Maintain exterior surfaces to ensure safe guest access.
  • Safely operate power tools including pressure washers, drills, and saws.
  • Follow all safety policies and personal protective equipment (PPE) requirements.
  • Identify and mitigate potential hazards within the facility.
  • Troubleshoot urgent facility issues and escalate to specialty vendors when necessary.
  • Participate in on-call, weekend, holiday, and event coverage as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; providing day-to-day guidance and oversight; addressing operational concerns; and escalating employee relations matters, performance issues, and disciplinary actions to management as appropriate. This position does not have responsibility for interviewing, hiring, performance appraisals, compensation decisions, or formal disciplinary actions.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
  • High school diploma or equivalent required.
  • Previous facility maintenance or building operations experience preferred.

SKILLS AND ABILITIES
  • Basic knowledge of carpentry, plumbing, electrical, and mechanical systems.
  • Ability to operate maintenance equipment and power tools safely.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and in a team-oriented, fast-paced event environment.

COMPENSATION
Competitive hourly pay, commensurate with experience.
WORKING CONDITIONS
Location: SNHU Arena- Manchester, NH
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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