Service Operations Manager Jobs in Tuckerton, NJ

Location: Barnegat, New Jersey and Lacey, New Jersey

Compensation: Starting at $25.00 per hour, plus evening/weekend shift differentials and overtime opportunities

Schedule: Full-Time | 3:00 PM – 11:00 PM

Great residential programs start with strong leadership. The Arc of Ocean County is seeking a Residential Assistant Supervisor to help oversee the daily operations of one of our community homes supporting adults with intellectual and developmental disabilities.

This role is perfect for someone who enjoys mentoring employees, solving problems, and creating a positive living environment where individuals can build independence while staff members feel supported and empowered to succeed.

$$$ Paid On-the-Job Training – Get Paid While Learning the Role! $$$

• Assist with the day-to-day leadership of a residential home while partnering closely with the Residential Program Manager.
• Maintain consistent operations by providing leadership during assigned shifts and stepping into management responsibilities when needed.
• Help ensure the home remains welcoming, organized, and person-centered.

• Provide daily guidance, coaching, and support to Direct Support Professionals.
• Reinforce agency expectations while promoting teamwork, accountability, and professional growth.
• Assist with onboarding, staff development, scheduling, and shift coverage.
• Participate in employee feedback, coaching conversations, and performance improvement efforts.

• Encourage individuals to build life skills, increase independence, and participate in meaningful community experiences.
• Support implementation of Individual Habilitation Plans and behavioral support strategies.
• Collaborate with interdisciplinary teams, families, and outside providers to promote positive outcomes.
• Help individuals achieve personal goals while protecting their dignity, choice, and independence.

• Review documentation for accuracy and completion.
• Help coordinate medical appointments, medication systems, and health-related services.
• Support compliance with agency policies as well as DDD, DHS, DCF, and licensing regulations.
• Participate in inspections, audits, quality improvement initiatives, and corrective action efforts when necessary.

• Assist with purchasing household supplies and monitoring program expenses.
• Complete required reports, documentation, and administrative assignments within established deadlines.
• Respond effectively to changing priorities while maintaining excellent communication with leadership.

As a Residential Assistant Supervisor, you'll gain valuable leadership experience while helping individuals live safe, meaningful, and independent lives. You'll join an organization that invests in employee development and promotes career growth from within.

• Starting pay of $25.00 per hour
• Evening and weekend shift differentials
• Overtime opportunities
• Paid bi-weekly
• Paid leadership training
• Career advancement opportunities
• Tuition Reimbursement Program
• Employee Referral Bonus Program

Requirements

Applicants should possess:

• High School Diploma or GED.
• Two or more years of residential experience supporting individuals with intellectual or developmental disabilities.
• Valid New Jersey driver's license with no more than five (5) motor vehicle points.
• Previous leadership or supervisory experience is preferred.
• Excellent organizational, interpersonal, and communication skills.
• Ability to supervise employees while fostering a collaborative work environment.
• Flexibility to work evenings, weekends, holidays, and adjust schedules based on operational needs.
• Ability to safely perform the physical requirements associated with residential support services.

Benefits

Eligible employees enjoy a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance
• Low Deductible Health Plans with $0 Copay Options
• Prescription Drug Coverage
• Flexible Spending Account (FSA)
• 401(k) with Agency Matching
• Paid Time Off and Holiday Pay
• Paid Training
• Tuition Reimbursement
• Employee Referral Bonus Program
• Supplemental Benefit Options

If you're ready to grow as a leader while helping individuals build more independent and fulfilling lives, we'd love to have you join The Arc of Ocean County's Residential Services leadership team.