Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Portland, OR · On-site
The Operations Manager oversees all manufacturing activities, staffing, scheduling, employee ... The role works closely with Customer Service, Sales, Quality, Finance, Human Resources, and ...
Operations Manager
Portland, OR · On-site
The Operations Manager oversees all manufacturing activities, staffing, scheduling, employee ... The role works closely with Customer Service, Sales, Quality, Finance, Human Resources, and ...
Operations Manager
Portland, OR · On-site
Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... You will function as the primary contact for all service, picking, and distribution correspondence.
New
Operations Manager
Portland, OR · On-site
Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... You will function as the primary contact for all service, picking, and distribution correspondence.
New
Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... You will function as the primary contact for all service, picking, and distribution correspondence.
New
Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... You will function as the primary contact for all service, picking, and distribution correspondence.
New
Our IT staffing services free you from the challenges of finding, recruiting, training and ... This individual will assist the Operation Production Managers and Production Supervisors to manage ...
Our IT staffing services free you from the challenges of finding, recruiting, training and ... This individual will assist the Operation Production Managers and Production Supervisors to manage ...
Application Instructions Penhall Company has been shaping the future of concrete services for over ... Position Description The Operations Manage r is responsible for overseeing the day-to-day ...
Application Instructions Penhall Company has been shaping the future of concrete services for over ... Position Description The Operations Manage r is responsible for overseeing the day-to-day ...
Operations Manager I
Portland, OR · On-site
... services to its subsidiary marine transportation companies that have been serving the maritime ... The Operations Manager I partners closely with Metro Ports, customers, and external stakeholders to ...
Operations Manager I
Portland, OR · On-site
... services to its subsidiary marine transportation companies that have been serving the maritime ... The Operations Manager I partners closely with Metro Ports, customers, and external stakeholders to ...
Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision ...
Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision ...
Area Operations Manager
Vancouver, WA · On-site
$97.75 - $132.25/hr
R10096312R10096312 Area Operations Manager (Open)Location:Vancouver, WA (Admin) - Management## How ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Area Operations Manager
Vancouver, WA · On-site
$97.75 - $132.25/hr
R10096312R10096312 Area Operations Manager (Open)Location:Vancouver, WA (Admin) - Management## How ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Area Operations Manager
$110K - $140K/yr
R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Area Operations Manager
$110K - $140K/yr
R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Area Operations Manager
Vancouver, WA · On-site
$110K - $140K/yr
R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Area Operations Manager
Vancouver, WA · On-site
$110K - $140K/yr
R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...
Field Operations Manager
Portland, OR · On-site
$104K - $116K/yr
The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Train and mentor field technicians to improve workmanship, efficiency, and customer service.
Field Operations Manager
Portland, OR · On-site
$104K - $116K/yr
The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Train and mentor field technicians to improve workmanship, efficiency, and customer service.
PM Operations Mgr
Portland, OR · On-site
As a CBRE PM Operations Manager, you will assist with the management of the team responsible ... This job is part of the Engineering and Technical Services job function. They are responsible for ...
PM Operations Mgr
Portland, OR · On-site
As a CBRE PM Operations Manager, you will assist with the management of the team responsible ... This job is part of the Engineering and Technical Services job function. They are responsible for ...
Operations Manager Portland, OR (Onsite) A successful and established e-commerce organization is ... A collaborative leader who values accountability, teamwork, and customer service. Benefits
Quick apply
Operations Manager Portland, OR (Onsite) A successful and established e-commerce organization is ... A collaborative leader who values accountability, teamwork, and customer service. Benefits
Regional Operations Manager
Tigard, OR · On-site
Establish consistent standards of operation across the region to ensure proper financial controls, customer service processes, loss prevention, and transactional management. * Leadership and Team ...
Regional Operations Manager
Tigard, OR · On-site
Establish consistent standards of operation across the region to ensure proper financial controls, customer service processes, loss prevention, and transactional management. * Leadership and Team ...
Regional Operations Manager
Portland, OR · On-site
$43.91 - $65.87/hr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Regional Operations Manager
Portland, OR · On-site
$43.91 - $65.87/hr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Pharmacy Operations Manager
Portland, OR · On-site
Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Portland, OR · On-site
Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Regional Operations Manager
$91K - $137K/yr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Regional Operations Manager
$91K - $137K/yr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Regional Operations Manager
Portland, OR · On-site
$81K - $122K/yr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Regional Operations Manager
Portland, OR · On-site
$81K - $122K/yr
The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Service Operations Manager information
See Scappoose, OR salary details
$38K - $47.2K
2% of jobs
$47.2K - $56.5K
13% of jobs
$63.1K is the 25th percentile. Wages below this are outliers.
$56.5K - $65.8K
14% of jobs
The median wage is $74.9K / yr.
$65.8K - $75.1K
22% of jobs
$75.1K - $84.4K
14% of jobs
$84.4K - $93.6K
8% of jobs
$96.8K is the 75th percentile. Wages above this are outliers.
$93.6K - $102.9K
9% of jobs
$102.9K - $112.2K
9% of jobs
$112.2K - $121.5K
6% of jobs
$121.5K - $130.8K
4% of jobs
$130.8K - $140.1K
0% of jobs
$38K
$84.1K
$140.1K
How much do service operations manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for service operations manager in Scappoose, OR is $84,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $102,100.00 per year, depending on experience, location, and employer.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What cities near Scappoose, OR are hiring for Service Operations Manager jobs?
Cities near Scappoose, OR with the most Service Operations Manager job openings:
$90K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 22 days ago
Security Industry Specialists rating
7.9
Based on 17 frontline employees who took The Breakroom Quiz
17th of 116 rated security
Job description
About the role:
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting exposure to liability within the client Global Safety & Security operations. The Operations Manager will partner with the client Global Safety & Security Management team to develop, implement and manage physical security, safety, executive protection, special events, investigations and risk management programs that align with the client culture, values and policies. The Operations Manager reports directly to the Director of Operations.
In this role, your responsibilities will be:
• Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
• Maintain close coordination, planning, communication and regular direct liaison with the client Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
• Manage operations at local client campus including budget management, performance metrics and contract management
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Perform other related duties as required
As a candidate you must have:
• Bachelor's degree in criminal justice, emergency management, business management, or related discipline or equivalent
• Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision
• ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP)
• Proficient in PC and iOS hardware and software, including word processing, data analysis, Lenel, Salesforce
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
We offer:
• $90,000.00 per year
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth
Security Agency #0352
Security Industry Specialists, Inc. is an Equal Opportunity Employer
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting exposure to liability within the client Global Safety & Security operations. The Operations Manager will partner with the client Global Safety & Security Management team to develop, implement and manage physical security, safety, executive protection, special events, investigations and risk management programs that align with the client culture, values and policies. The Operations Manager reports directly to the Director of Operations.
In this role, your responsibilities will be:
• Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
• Maintain close coordination, planning, communication and regular direct liaison with the client Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
• Manage operations at local client campus including budget management, performance metrics and contract management
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Perform other related duties as required
As a candidate you must have:
• Bachelor's degree in criminal justice, emergency management, business management, or related discipline or equivalent
• Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision
• ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP)
• Proficient in PC and iOS hardware and software, including word processing, data analysis, Lenel, Salesforce
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
We offer:
• $90,000.00 per year
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth
Security Agency #0352
Security Industry Specialists, Inc. is an Equal Opportunity Employer
What Security Industry Specialists employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Security Industry Specialists
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
1,001 - 5,000 Employees
Headquarters location
Culver City, CA, US
Year founded
1999