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Service Operations Manager Jobs in Saco, ME (NOW HIRING)

CVS Health

Operations Supervisor

Portland, ME · On-site

$18.75 - $27.75/hr

Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team ... Effectively communicate information both to and from store management and crews 2. Customer Service ...

CVS Health

Operations Supervisor

Portland, ME · On-site

$18.75 - $27.75/hr

Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team ... Effectively communicate information both to and from store management and crews 2. Customer Service ...

Irvingoil

Operational Administrator

Rochester, NH · On-site

$20.50 - $24.60/hr

... Operations Manager for our Rochester, NH District. Your goal will be to coordinate and monitor ... Strong customer service skills * Out of the box thinking Your Experience: * Post-secondary ...

Irvingoil

Operational Administrator

Rochester, NH · On-site

$20.50 - $24.60/hr

... Operations Manager for our Rochester, NH District. Your goal will be to coordinate and monitor ... Strong customer service skills * Out of the box thinking Your Experience: * Post-secondary ...

Irving Oil

Operational Assistant

Rochester, NH · On-site

$20.50 - $24.60/hr

... Operations Manager for our Rochester, NH District. Your goal will be to coordinate and monitor ... Strong customer service skills * Out of the box thinking Your Experience: * Post-secondary ...

Texas Roadhouse

Service Manager

Scarborough, ME · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

Texas Roadhouse

Service Manager

Scarborough, ME · On-site

$5.2K/mo

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is ...

York Risk Services

Mgr Operations

South Portland, ME · On-site

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Mgr Operations All ...

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Service Operations Manager information

See Saco, ME salary details

$37.2K

$82.3K

$137.2K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Saco, ME is $82,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Saco, ME?

For Service Operations Manager jobs in Saco, ME, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Saco, ME look for?

The top searched job categories for Service Operations Manager jobs in Saco, ME are:

What cities near Saco, ME are hiring for Service Operations Manager jobs?

Cities near Saco, ME with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Saco, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,345 per year, or $39.6 per hour.

Operations Supervisor

CVS Health

Portland, ME • On-site

$18.75 - $27.75/hr

Part-time

Dental, Vision

Re-posted 10 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,359 frontline employees who took The Breakroom Quiz

92nd of 113 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all

activities

  • Effectively communicate information both to and from store management and crews

2. Customer Service

  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

  • Maintain customer/patient confidentiality

3. Merchandise/Presentation

  • Price merchandise
  • Stock shelves
  • Support the planning, execute the displays, sign and inventory of weekly,

promotional, and seasonal merchandise

  • Support the planning, execute the display and maintenance of off-shelf merchandise


Required Qualifications

  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

  • Experience as a retail supervisor


Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$18.75 - $27.75

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This parttime position is eligible for a range of benefits and programs that support the physical, emotional, and financial wellbeing of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

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