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Service Operations Manager Jobs in Saco, ME (NOW HIRING)

Panasonic

Area Service Manager

Portland, ME · On-site

$93K - $1M/yr

The Area Service Manager is accountable for owning service operations with direct responsibility ... Responsible for Service Operations, including service contracts, emergency service, quoted work ...

Brookfield Properties

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

GGP

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

GGP

Mgr, Operations

South Portland, ME

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

Brookfield Properties

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

Brambles Limited

Operations Supervisor

Scarborough, ME · On-site

... managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost. What You Will Do

CVS Health

Operations Supervisor

Windham, ME · On-site

$17.10 - $26.10/hr

Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team ... Effectively communicate information both to and from store management and crews 2. Customer Service ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Saco, ME

Service Operations Manager information

See Saco, ME salary details

$37.2K

$82.3K

$137.2K

How much do service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations manager in Saco, ME is $82,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Saco, ME?

For Service Operations Manager jobs in Saco, ME, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Saco, ME look for?

The top searched job categories for Service Operations Manager jobs in Saco, ME are:

What cities near Saco, ME are hiring for Service Operations Manager jobs?

Cities near Saco, ME with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Saco, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,345 per year, or $39.6 per hour.

Area Service Manager

Panasonic

Portland, ME • On-site

$93K - $1M/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Responsibilities
The purpose of this position is the management and oversight of service operations for the customer base within a district. Responsibilities include service financial performance, field service team development and supervision, support of the acquisition process, and customer maintenance and growth. The Area Service Manager is accountable for owning service operations with direct responsibility for service execution; while leading a team, or teams, to accomplish specific operational performance objectives. This position may be responsible for oversight of both exempt and non-exempt direct reports.
  • Responsible for Service Operations, including service contracts, emergency service, quoted work, renewals, warranty, and change requests.
  • Responsible for owning and driving internal and external customer satisfaction, including management of customer relationships, business development, issue resolution, and timely, efficient emergency and preventative service.
  • Responsible for development and execution of strong safety culture and behaviors across all levels of Service Operations, including safety inspections, committees, communications, investigations, and prevention.
  • Identification and prioritization of service requirements, in addition to detailed job planning with aim of maintaining and driving service operations profitability.
  • Development of accurate budget forecasts, project budget oversight, and identification of potential cost saving and risk mitigation measures.
  • Periodization of schedule revisions to ensure timely, effective customer support in alignment with contract provisions and customer need.
  • Responsible for creation and review of contracts and estimates by utilization of risk analysis processes and risk plan development.
  • Responsible for conducting performance appraisals in concert with service supervisory personnel in recommendation of merit increases, in addition to the management of hiring, promotion, development, and disciplinary processes.
  • Supports development, coaching, and onboarding of new Service team members.
  • Compile, analyze, and utilize market conditions and data trends towards the maintenance of a strong Service Department in regard to performance and customer and employee relations.
  • Facilitate interdepartmental collaboration for purpose of addressing any organizational process concerns, in addition to invoicing and/or collection issues as required. Additional responsibilities as assigned.

Qualifications
  • High School Diploma/GED required, Bachelors preferred
  • 5-10 years of experience
  • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
  • Strong leadership and business acumen.
  • Strong background in management/leadership function.
  • Ability to successfully manage multiple, competing priorities/tasks in a fast-paced work environment.
  • Strong communication skills, verbal and written, required.
  • Demonstrated ability to engage in high pressure situations with effective stress management skills.
  • Frequent 24/7 availability.
  • Strong organizational, time management skills.
  • Intermediate to advanced proficiency in Microsoft Office Suite.
  • Flexibility to work outside normal working hours, as required.
  • Valid driver's license and safe driving record.
  • Travel within region as required.

Benefits & Perks - What's In It For You*
Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here's what you can expect:
  • Health Benefits - Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.

  • Voluntary Benefits - Life, accident, critical illness, disability, legal, identity theft, and pet insurance.

  • Hussmann Retirement Savings & Investment Plan - 401(k) plan with company matching contributions and immediate vesting.

  • Paid Time-Off Benefits - Paid time off, stewardship, and parental leave.

  • Educational Assistance - Tuition reimbursement for job-related courses after six months of service.

  • Health Management and Wellbeing Programs -EAP, virtual health management, chronic condition, and tobacco cessation.

*Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.
The salary range of $93,472- $173,7592 annual is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
About Hussmann
For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment - delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing - a trusted partner, relentlessly driving customer success.
For more information about Hussmann, please visit www.hussmann.com.
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.
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