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Service Operations Manager Jobs in Port Orange, FL

The Operations Manager (OM) will assist with the delivery of an amazing Crunch Member Experience ... Serves as the lead customer service contact for members at the front desk * Demonstrate a working ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ... Ensure the store and staff exemplify our brand and service standards. * Maintain knowledge through ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Operations Manager

Ormond Beach, FL · On-site

$45K - $65K/yr

This position is for our residential services division specializing in window cleaning and pressure ... Equipment management and repairs * Supply ordering and stocking * Credit card reports REQUIREMENTS

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Description Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

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Service Operations Manager information

See Port Orange, FL salary details

$30.3K

$67.2K

$112K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Port Orange, FL is $67,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $81,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Port Orange, FL look for? The top searched job categories for Service Operations Manager jobs in Port Orange, FL are:
What cities near Port Orange, FL are hiring for Service Operations Manager jobs? Cities near Port Orange, FL with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Port Orange, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,220 per year, or $32.3 per hour.

Operations Manager

Crunch Fitness

Daytona Beach, FL • On-site

$15/hr

Full-time

Re-posted yesterday


Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs


Job description

The Operations Manager (OM) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. S/he will exhibit an ability to achieve the financial targets for the club as outlined in the annual/monthly budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. S/he will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand.
Reports to: General Manager
Requirements:
  • Fitness management experience preferred
  • Current CPR Certification required

Responsibilities:
Administration/Organization
  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
  • Communicate and implement club policies and procedures to employees.
  • Recruit and hire the highest possible caliber of staff.

Operations
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
  • Serves as the lead customer service contact for members at the front desk
  • Demonstrate a working knowledge of all standard club operating procedures and policies
  • Communicate and interpret club policies and procedures to members and employees
  • Resolve member complaints in an expeditious and tactful manner following club procedure and documentation
  • Assist in the staffing, training, and performance management of Front Desk employees
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members
  • Ensure the club meets standards for cleanliness, maintenance, safety, and security

Sales/Revenue Management
  • Support company programs and promotions to help generate new sales leads for optimum new membership growth
  • Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments
  • Ensure that the staff has a high level of knowledge about the club's promotions, programs, facilities, classes, and equipment
  • Achieve desired revenue goals through leadership and motivation of employees
  • Ensure that all promotions are effectively communicated to the team and all other appropriate staff

Leadership
  • Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members
  • Support personnel related problems or difficulties by following club procedure and documentation
  • Encourage staff to work as a team and be productive
  • Illustrate an ability to make decisions
  • Recruit and hire the highest possible caliber of staff
  • Serve as a role model for employees

Accountabilities
  • Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth
  • Oversees expense goals by managing payroll and general and administrative expenses
  • Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations
  • Keep current in knowledge of key competitors
  • Conduct frequent facility walkthroughs

Measurement Standards
  • Achievement of key performance indicators set on a monthly/annual basis
  • Successful management of all financial budgetary goals
  • Net Promoter Scores and Social Media Feedback Scores
  • Membership retention
  • Follow all policies and procedures

Special Skills:
  • Excellent written and verbal communication
  • Strong leadership skills
  • Strong administrative skills
  • Strong customer service skills

Compensation: $15.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US