Service Operations Manager Jobs in Lebanon, NJ (NOW HIRING)

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off

Job Opportunity: Operations Manager at redbox+ Dumpsters of Lehigh Valley
Are you a dynamic, results-oriented individual with a passion for leading teams and optimizing operational efficiency? Do you thrive in a fast-paced environment and excel at streamlining processes to drive business growth? If so, we invite you to join our team as an Operations Manager at redbox+ Dumpsters of Lehigh Valley.
**About Us:**
redbox+ Dumpsters of Lehigh Valley is a leading provider of convenient, reliable, and eco-friendly waste management solutions. We specialize in providing roll-off dumpsters to residential and commercial customers, ensuring seamless waste removal and recycling services. We are a rapidly growing company in the United States known for our exclusive patented product - roll-off dumpsters with two portable toilets attached. Our unmatched customer care standards and innovative solutions make us industry leaders.
**Role and Responsibilities:**
As an Operations Manager, you will play a crucial role in overseeing and optimizing our daily operations to achieve operational excellence and exceptional customer service. You will:
1. **Team Leadership and Development:**
- Lead and mentor a team of dedicated operations staff, fostering a culture of collaboration, growth, and accountability.
- Set clear performance expectations and provide regular feedback and coaching to drive employee development and enhance productivity.
2. **Operational Efficiency:**
- Streamline and optimize operational processes to enhance efficiency, reduce costs, and improve service delivery.
- Analyze operational data and metrics to identify areas for improvement and implement strategic initiatives to enhance overall performance.
3. **Resource Management:**
- Manage resources effectively, including scheduling, equipment allocation, and workforce planning, to meet customer demands while maintaining operational cost-effectiveness.
4. **Customer Experience:**
- Ensure a superior customer experience by implementing best practices in customer service, complaint resolution, and service quality assurance.
5. **Compliance and Safety:**
- Uphold and enforce safety and compliance standards to create a secure work environment for all employees and maintain regulatory compliance.
**Qualifications:**
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in operations management or a related role within the waste management or logistics industry.
- Proven track record of successfully leading and developing high-performing teams.
- Strong analytical and problem-solving skills, with a keen eye for process improvement opportunities.
- Excellent communication and interpersonal skills.
- Management experience: 3 years (Preferred)
- CDL Class A or B (Preferred)
- DoT Medical Card (Preferred)
- Driver History Report (MVR - Required)
**What We Offer:**
- Competitive salary and performance-based bonuses.
- Paid Time Off.
- Comprehensive benefits package.
- Medical, Dental, Vision Insurance
- 401(k) with company match
- Opportunities for career growth and advancement within a rapidly expanding company.
- A collaborative and inclusive work environment focused on teamwork and innovation.
- The chance to make a meaningful impact in the waste management industry while contributing to a greener, more sustainable future.
If you're ready to take on a challenging and rewarding role as an Operations Manager at redbox+ Dumpsters of Lehigh Valley, apply now to be a part of our dynamic team. Help us drive operational excellence and redefine the waste management landscape!
Compensation: $90,000.00 - $120,000.00 per year
Since winning "Innovation of the Year" at the 2007 International Waste Expo, redbox+ Dumpsters has continued to set the new standard in the waste industry. Delivering two services to each jobsite with our one-of-a-kind U.S. Patented Elite roll-off dumpster, redbox+ Dumpsters, and the franchise owners in each location, continue to redefine the industry. It begins with the redbox+ Dumpsters "Customer Care Standard" which is as unique as the product and individuals that are behind every redbox+ Dumpsters location. This standard of care has been a defining difference when looking at the quality of service provided at every job site. There is a better way in the waste industry, and that way is redbox+ Dumpsters. Discover the difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Redbox+ Dumpsters Corporate.