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Service Operations Manager Jobs in Junction City, OR

Emser Tile

Operations Manager S (38620)

Eugene, OR · On-site

$56K - $90K/yr

Inventory Management, Loss Prevention, Risk Management, Customer Service, Order Management and Training / Development * Monitors/drives operational efficiencies and is accountable for key operational ...

WaterCo

General Manager

Albany, OR · On-site

$95K - $100K/yr

Oversee production and operations at the bottling water plant and satellite branches, with specific attention to service-related activities such as HVAC, Plumbing, and maintenance * Drive business ...

WaterCo

General Manager

Albany, OR · On-site

$95K - $100K/yr

Oversee production and operations at the bottling water plant and satellite branches, with specific attention to service-related activities such as HVAC, Plumbing, and maintenance * Drive business ...

XPO

Supervisor, Freight Operations

Eugene, OR

Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ... operations within the shift and the service center * Act as a champion of XPO values by ...

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Service Operations Manager information

See Junction City, OR salary details

$34K

$75.3K

$125.4K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Junction City, OR is $75,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Junction City, OR are hiring for Service Operations Manager jobs?

Cities near Junction City, OR with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Junction City, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,308 per year, or $36.2 per hour.

Clinic Operations Manager III

Samaritan Health Services

Corvallis, OR • On-site

Other

Re-posted 16 days ago

Samaritan Health Services rating

7.5

Company rating: 7.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

Summary

  • JOB SUMMARY/PURPOSE
    • Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
  • DEPARTMENT DESCRIPTION
    • The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • Associate's degree or equivalent experience required.
    • Two (2) years business process experience required, preferably in healthcare.
    • Three (3) years leadership experience required.
    • If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager II required.
    • If the incumbent holds a clinical credential (e.g., Certified/Registered Medical Assistant, LPN, RN) and is expected to provide back-office coverage, then Healthcare Provider Level BLS is required within 90 days of hire.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
    • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
    • Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
    • Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
  • PHYSICAL DEMANDS

    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 – 100% of the time)

      CLIMB – LADDER

      LIFT (Floor to Waist: 0"-36") 20-40 Lbs

      SQUAT Static (hold >30 sec)

      STAND

      WALK – LEVEL SURFACE

      WALK – INCLINE

      CLIMB – STAIRS

      BEND FORWARD at waist

      SQUAT Repetitive

      ROTATE TRUNK Standing

      PUSH (40-60 pounds force)

      PULL (40 - 60 pounds force)

      SIT

      ROTATE TRUNK Sitting

      REACH – Forward

      REACH - Upward

      FINGER DEXTERITY

      GRASP Hand/Fist

      PINCH Fingers

      MANUAL DEXTERITY Hands/wrists

      LIFT (Floor to Waist: 0"-36") 0-20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      LIFT (Overhead: 54" and above) 0 - 20 Lbs

      CARRY 2-handed, 0 - 20 pounds

      CARRY 1-handed, 0 - 20 pounds

What Samaritan Health Services employees say

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