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Service Operations Manager Jobs in Hoboken, NJ (NOW HIRING)

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits * Starting salary of $140,000 ...

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits * Starting salary of $140,000 ...

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Brooklyn, NY. Operations Manager Compensation & Benefits * Starting salary of $140,000 ...

Operations Manager

New York, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Operations Manager

Queens, NY · On-site

$85K - $105K/yr

The Operations Manager is responsible for overseeing the daily operational and facility functions ... Manage relationships with maintenance contractors, vendors, and service providers, ensuring quality ...

Operations Manager

New York, NY · On-site

$65K - $85K/yr

OPERATIONS MANAGER Position Reports to : School Director Start Date : Immediately Hours : 7:00am-5 ... Manage student enrollment, attendance, recordkeeping, transportation, food service, and health and ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Livingston, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

East Rutherford, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Westbury, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Fort Lee, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Showing results 41-60

Service Operations Manager information

See Hoboken, NJ salary details

$38.8K

$86K

$143.3K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Hoboken, NJ is $86,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Hoboken, NJ?

The most popular types of Service Operations jobs in Hoboken, NJ are:

What job categories do people searching Service Operations Manager jobs in Hoboken, NJ look for?

The top searched job categories for Service Operations Manager jobs in Hoboken, NJ are:

What cities near Hoboken, NJ are hiring for Service Operations Manager jobs?

Cities near Hoboken, NJ with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Hoboken, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $86,045 per year, or $41.4 per hour.

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Job description

Operations Manager


Location: Rahway, NJ | Onsite | Full-Time


Are you a hands-on operations leader who thrives in fast-paced environments where every day brings new challenges?


We're partnering with a rapidly growing international company that is transforming the future of sustainable agriculture. With operations across North America and a global footprint spanning more than 50 countries, this organization is expanding its U.S. leadership team and is seeking an experienced Operations Manager to help scale its operations.


This is an outstanding opportunity for someone who enjoys building processes, developing teams, and driving operational excellence within a growing organization.


What You'll Do


As the Operations Manager, you'll oversee the day-to-day operations of the U.S. business while leading multiple functional areas, including:


  • Customer Service
  • Warehouse Operations
  • Logistics & Transportation
  • Purchasing
  • Supply Chain
  • Production & Packaging


You'll partner closely with executive leadership to improve processes, optimize inventory and distribution, negotiate with vendors and carriers, develop KPIs, and ensure exceptional customer service across the organization.


This is a highly visible leadership role where you'll have the opportunity to influence strategy while remaining closely connected to daily operations.


What We're Looking For


We're seeking a leader who brings:


  • 5+ years of Operations Management experience
  • End-to-end Supply Chain leadership
  • Experience managing multiple operational functions
  • Warehouse and distribution experience
  • Purchasing and vendor negotiation experience
  • Freight and logistics management
  • ERP and WMS experience
  • Strong analytical and problem-solving skills
  • Proven experience leading, coaching, and developing teams


Experience with perishable products, food manufacturing, agriculture, biologics, pharmaceuticals, cold-chain logistics, or other time-sensitive products is highly desirable but not required.


The Ideal Candidate


You'll be successful if you:

  • Enjoy rolling up your sleeves and leading by example
  • Naturally build processes and improve efficiencies
  • Hold teams accountable while developing their strengths
  • Stay calm under pressure and make sound decisions quickly
  • Can balance strategic thinking with hands-on execution
  • Thrive in entrepreneurial, growing organizations where you can make a measurable impact