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Service Operations Manager Jobs in Durant, OK (NOW HIRING)

STG International

RN Clinic Manager

Sherman, TX · On-site

THIS IS FOR A FUTURE OPENING RN Clinic Manager STGi is seeking qualified candidates for this ... Our services and solutions help our clients sustain and enhance their operations to better ...

STG International

RN Clinic Manager

Sherman, TX · On-site

STGi is currently seeking a Clinic Manager to provide services at our Community Based Outpatient ... Ensure all STGi and VA policies and procedures related to CBOC operations are implemented and ...

STG International

Assistant RN Manager

Sherman, TX · On-site

THIS IS FOR A FUTURE OPENING Assistant RN Manager STGi is seeking qualified candidates for this ... Our services and solutions help our clients sustain and enhance their operations to better ...

Chick-fil-A

Operations Director

Denison, TX

$25/hr

You have experience as a General Manager/Owner for a full service restaurant * You understand the basics of running a restaurant (Sales and Profit, Recruiting, Hospitality) * You consider yourself a ...

Chick-fil-A

Operations Director

Denison, TX · On-site

$25/hr

You have experience as a General Manager/Owner for a full service restaurant * You understand the basics of running a restaurant (Sales and Profit, Recruiting, Hospitality) * You consider yourself a ...

Urban Air Adventure Park

General Manager

Denison, TX · On-site

Cultivate a team environment that provides exceptional customer service * Implement and execute all ... Continuously improve operational execution through attention to detail and adherence to operating ...

SEOK

Student Affairs Operations Coordinator

Durant, OK · On-site

$38K - $42K/yr

The coordinator will utilize the conduct management software, and work with the departmental and ... Services and GearUp include: o Budgeting, purchasing, contracts, and travel for offices and ...

First United Bank

Loan Servicing Manager

Durant, OK · On-site

... of operational risks in Jack Henry loan accounting system including but not limited to loan data ... Ensures excellent and consistent customer service is provided to lending associates and bank ...

First United Bank

Loan Servicing Manager

Durant, OK · On-site

... of operational risks in Jack Henry loan accounting system including but not limited to loan data ... Ensures excellent and consistent customer service is provided to lending associates and bank ...

SEOK

Student Affairs Operations Coordinator

Durant, OK · On-site

The coordinator will utilize the conduct management software, and work with the departmental and ... Interact frequently with faculty and staff in the services of students. ADDITIONAL PERFORMANCE ...

NRP Group

Leasing Specialist

Sherman, TX · On-site

$15 - $19.75/hr

The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Durant, OK

Service Operations Manager information

See Durant, OK salary details

$28.7K

$63.6K

$106K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Durant, OK is $63,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Durant, OK look for?

The top searched job categories for Service Operations Manager jobs in Durant, OK are:

What cities near Durant, OK are hiring for Service Operations Manager jobs?

Cities near Durant, OK with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Durant, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,632 per year, or $30.6 per hour.

RN Clinic Manager

STG International

Sherman, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description


THIS IS FOR A FUTURE OPENING
RN Clinic Manager
STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi's selection as the successful awardee.
STGi is currently seeking a Clinic Manager to provide services at our Community Based Outpatient Clinic. The primary purpose of this position is to serve as the Patient Relations Specialist, who represents the interests of Veteran patients in all areas of the clinic and coordinate care with the Medical Center and stakeholders. The position requires an understanding of the programs, processes and procedures of the clinic and relationships of various services. The position is directly linked to Customer Service, and Service Excellence program initiatives. The general duty of the Clinic Manager is to provide professional clinical services under the direction of the Community Based Outpatient Clinic (CBOC) and to manage the day to day activities of the clinic.
ESSENTIAL FUNCTIONS:
  • Perform managerial duties related to organization, leadership, and delegation of tasks, critical thinking, and prioritizing competing actions/activities.
  • As the designated CBOC Safety Officer, demonstrates, understands and performs tasks related to safety and security principles and practices.
  • As the designated CBOC infection Control Officer, demonstrates, understands, and performs tasks related to infection control principles and practices.
  • As the designated CBOC Patient Advocacy Officer, demonstrates, understands and performs tasks related to customer service and patient satisfaction.
  • As the designated CBOC Information Management/Cyber Security Officer, demonstrates, understands and performs tasks to ensure compliance with all VA policies and procedures related to information management.
  • Complete and submit all mandatory reports, logs, inspections, etc. in an accurate and timely manner as directed by STGi and its Subcontractor.
  • Demonstrate and utilize the basic principles of team building to create a positive work environment.
  • Ensure all STGi and VA policies and procedures related to CBOC operations are implemented and enforced.
  • Ensure compliance with all state and federal statutes and regulations e.g. OSHA, CDC, Joint Commission.
  • Ensure compliance with all contract performance measures.
  • Ensure all staff are compliant with completing all encounter forms on the day of the patient's visit, but no longer than 24 hours later.
  • Demonstrate, understand and ensure fiscal responsibility in CBOC management e.g. judicious use of supplies/equipment, minimal staff overtime.
  • Demonstrate, understand and utilize appropriate methods in communication with staff, STGi, VAMC and all other subcontractors.
  • Ensure the CBOC staff and workplace remain in a constant state of readiness for any announced or unannounced inspections/surveys e.g. Joint Commission, VAMC EOC, CBOC Operations Manager, etc.
  • Work under direct supervision of a Physician for clinical practice in accordance with state and federal guidelines and rules.
  • Provide primary and preventive medical care to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology (CPT) codes and within his/her skills and training.
  • Provide medical patient care to the scope and standards of practice established by a nationally recognized credentialing organization representing Registered Nurses.
  • Function within the scope of practice of the state and state Medical Practice Act.
  • Emphasize wellness, prevention, and early detection.
  • Supervise support staff in delivery of care to patients.
  • Conduct preliminary review of the Patient Aligned Care Team (PACT) metrics.
  • Compile all fire and safety reports and organizes all safety relevant clinic wide drills.
  • Ensure compliance with all reporting, HIPAA, privacy, OSAHA, VA and OIG regulations within the clinic
  • Implements and monitors day to day program operations and modifications.
  • Monitor patient flow activates, daily patient satisfaction and wait times.
  • Monitor scheduling and patient access activities.
  • Manage daily staff performance issues.
  • Coordinate and lead monthly staff meetings.
  • Work with STGi Program Manager and STGi Human Resources to provide counselling to staff members.
  • Maintain universal precautions and infection control practices.
  • Provide smooth and timely flow of patients in accordance with the VA's access standards and triage protocol.
  • Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
  • Set up and operate therapeutic and emergency equipment, including monitor, electrocardiogram (EKG), oxygen, automatic electronic defibrillator (AED) and portable suction.
  • Assist the CBOC staff to ensure all patient information on access/wait time documentation is complete and accurate.
  • Assist the CBOC staff to ensure all patient information on electronic encounter documentation is complete and accurate.
  • Comply with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, and Subcontractor safety and operational regulations, directives and standards.
  • Participate in the ongoing Performance Improvement Program between STGi and the VAMC.
  • Participate in staff development programs and Performance Excellence and Peer Review Programs.
  • Perform, under the Primary Care Provider's and STGi Program Manager's supervision, administrative and clerical duties.
  • Maintain confidentiality of all information and supporting patients' privacy, rights, and safety.
  • Manage/coordinate the CBOC's day-to-day activity.
  • Act as a liaison for the Veterans Affairs Medical Center (VAMC).
  • Perform other work-related duties as assigned

Required Skills
  • Must have exceptional diplomatic communication skills and experience in handling difficult customer situations.
  • Must be detailed oriented and have the ability to multi-task.
  • Proven track record in advanced high level customer service and follow through a plus.
  • Must be a positive, professional team player.
  • Current RN state license preferred. Must comply will all state requirements and regulations.
  • Possess Basic Life Support (BLS from AHA or MTN).
  • Knowledge of Microsoft Office Software and computer skills including experience with electronic medical records systems.

Required Experience
  • Minimum of one (1) years' experience as a clinic manager in a related area of patient care - I.e. Family Practice/Adult Practice/Women's Health.
  • Graduate of an accredited school of nursing and a graduate of an accredited program for RN from a National League for Nursing (NLN)-accredited school - Bachelor of Science in Nursing (BSN) OR Bachelor of Management in Healthcare administration preferred.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • Work is normally performed in a typical interior/office work environment.
  • Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.
STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B
Medical Specialist Corps - 65B, 65C, 65D
Nurse Corps - 66B,66H, 66P
Medical Service Corps - 67G, 67J
Medical CMF - 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X, 68Y
STG International logo

About STG International

Sourced by ZipRecruiter

STG International is a leading organization in the field of Professional Services, providing a wide variety of solutions in healthcare staffing, executive level personnel, technical expertise and project management among others. The company, which began operations in 1997, is headquartered in Arlington, Virginia. STG International is underpinned by a strong mission to provide the highest quality of professional services to meet the evolving needs of its clientele in both public and private sectors, uniquely coupling innovative solutions with a client-focused approach.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Arlington, VA, US

Year founded

1997

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