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Service Operations Manager Jobs in Canton, CT (NOW HIRING)

A-1 Machining Company

Operations Manager

Berlin, CT · On-site

The Operations Manager leads a team of supervisors, machinists, and production personnel to deliver ... service metrics around on-time delivery, quality and lead times. Participating in technology ...

A-1 Machining Company

Operations Manager

Berlin, CT · On-site

The Operations Manager leads a team of supervisors, machinists, and production personnel to deliver ... service metrics around on-time delivery, quality and lead times. Participating in technology ...

A-1 Machining Company

Operations Manager

Berlin, CT · On-site

... service metrics around on-time delivery, quality and lead times. Participating in technology ... operations management or related field preferred. Equivalent combination of education and hands-on ...

A-1 Machining Company

Operations Manager

Berlin, CT · On-site

... service metrics around on-time delivery, quality and lead times. Participating in technology ... operations management or related field preferred. Equivalent combination of education and hands-on ...

ITG Communications

Operations Manager

Rocky Hill, CT · On-site

The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations ...

Arbor Lodging

Operations Manager

Wallingford, CT · On-site

$61K - $66K/yr

Our service ethos is proactive and holistic, fostering an environment where guests feel truly ... The Operations Manager works with the General Manager to oversee day-to-day operations in the hotel.

New

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Vector Media

Operations Manager

Cromwell, CT · On-site

$62K - $67K/yr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Vector Media

Operations Manager

Cromwell, CT · On-site

$63 - $68/hr

Founded in 1998, Vector has grown from an OOH disruptor into a full-service platform built on data ... The Operations Manager will report to the National Operations Manager. This position is responsible ...

New

Bodycote plc

Operations Manager

Hartford, CT · On-site

$135 - $150/hr

As the world's largest provider of thermal processing services, Bodycote employs thousands of ... Based in Berlin, CT the Operations Manager has the responsibility for the overall operation of the ...

New

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... While our fleet, facilities, services, and family have all grown, we take pride in continuing to ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$70 - $90/hr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... While our fleet, facilities, services, and family have all grown, we take pride in continuing to ...

Raising Cane's

Operations Manager

Hartford, CT

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Waterbury, CT · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Waterbury, CT · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Canton, CT

Service Operations Manager information

See Canton, CT salary details

$36.8K

$81.5K

$135.8K

How much do service operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service operations manager in Canton, CT is $81,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Canton, CT look for?

The top searched job categories for Service Operations Manager jobs in Canton, CT are:

What cities near Canton, CT are hiring for Service Operations Manager jobs?

Cities near Canton, CT with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Canton, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $81,526 per year, or $39.2 per hour.

Operations Manager

Ffe-Transportation-Services,-Inc.

Tolland, CT • On-site

$65 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

FFE ND Tolland CT
55 Gerber Drive
Tolland, CT 06084, USA

FFE ND Tolland CT
55 Gerber Drive
Tolland, CT 06084, USA

  • Coordinates service center activities by assigning responsibilities, supervising, and managing Area Managers and CSR's
  • Planning routes
  • Consolidating pickup/delivery appointments, load factor, driver productivity, and safety reports
  • Communicate with customers and CSR's regarding late outbound deliveries and pickups and appointments
  • Update Area Managers on inbound freight
  • Provide coverage for team members in their absence
  • Liaise between local Operations, Dock and Linehaul departments
  • Process freight, appointment, and equipment reports daily
  • Manage tractor and trailer equipment onsite
  • Other duties as assigned by Supervisor

Qualification/Skills:

  • HS Diploma or Equivalent
  • 3+ years of LTL Transportation/Dock Experience
  • 5+ years of Management/Supervisor Experience
  • AS400 experience is preferred, but not required
  • Strong Customer Service Skills
  • Possess excellent verbal and written communication and listening skills
  • Ability to solve problems
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high-volume environment with multiple priorities

Benefits We Offer:

We value our employees and are proud to offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance -two medical plan options to fit your needs
  • Company-Paid Life Insurance $25,000 -additional voluntary life and AD&D coverage available
  • Disability Coverage
  • 401(k) Retirement Plan
  • Paid Time Off (PTO) and paid holidays

Employment is contingent upon passing a background check and drug screen.

We are an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We participate in E-Verifyto confirm employment eligibility in the United States. #zr Qualifications Skills Behaviors

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Motivations

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Education Experience Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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