Service Operations Manager Jobs in Berwick, ME (NOW HIRING)

Shift: Monday-Friday, 5 am- finish (10-12 hour day)
What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career.
We Are Always Working For A Sustainable Tomorrow®: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers.
We Are People First: The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen.
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
We Are Stable: From the front line to the corporate offices, our team members perform essential and meaningful work.
We Are a Family: At WM we are over 60,000 people - from many places and many backgrounds, and it is our amazing differences that make us stronger.
We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!
Ready to roll with us? Click Apply to join the WM team today.
I. Job Summary
In tandem with a seasoned WM Driver and/or WM Driver Trainer, after receiving their Commercial Driving Permit, the Driver Apprentice will complete the required training to safely operate a commercial motor vehicle providing service to customers in their respective Line of Business (LOB). The Driver Apprentice will continue in this role until they complete all training requirements.
II. Essential Duties and Responsibilities

• After obtaining their Commercial Driving Permit, partners with a WM Driver and/or WM Driver Trainer to train on the proper way to operate a commercial refuse / recycling vehicle: * Operates vehicle in accordance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws. * Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report). * Immediately reports all unsafe situations or service related issues to Operations Manager or Dispatch. * Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Operations Manager. * Works closely with Operations Manager to improve route efficiencies and identify best practices. * Notifies Operations Manager of any incidents, accidents, injures, or property damage. * Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates customer requests to Dispatch or Operations Manager. * Completely dumps all receptacles and leaves the customer's location clean and free of debris. * Follows route assignments as directed and completes end of day documentation and check out process. * Performs all duties as scheduled by Operations Manager or Dispatch and assisting other drivers as directed to meet customer needs.
• Operations Performs as an on-route Helper while obtaining their Commercial Driving Permit and completing the training to be a WM Driver: * Works in accordance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) requirements as well as all local, state and federal laws. * Immediately reports all unsafe situations or service related issues to Operations Manager or Dispatch. * Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Operations Manager. * Manually or mechanically load and empty residential and/or commercial containers into truck. * Containers maybe staged curbside, dockside, carryout, or require pullout to complete service. * Operates hoisting device to lift and empty bins or containers into truck hopper. * Assists driver with all backing maneuvers while on route. * Notifies Operations Manager of any incidents, accidents, injures, or property damage. * Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates customer requests to Dispatch or Operations Manager * Performs all duties as scheduled by Operations Manager or Dispatch and assisting other drivers as directed to meet customer needs.

III. Qualifications
A. Required Qualifications

• Must be at least 18 years of age and legally eligible to work in the United States. and
• Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports.
• Commercial or Non-commercial Driver's License Class C or D

B. Preferred Qualifications

• High School Diploma or G.E.D (accredited)
• Commercial or Non-commercial Class C or D w/ CDL Permit

• Successfully complete pre-employment screening, including drug screen and physical

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Hearing
• Standing
• Walking
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Crawling
• Reaching
• Handling
• Grasping
• Feeling
• Talking
• Repetitive Motions
• Eye/Hand/Foot Coordination

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing-including pre-employment screening, post-incident evaluations, reasonable suspicion checks, and random testing-in accordance with government regulations and company policies.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About Us
ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.
About the Team
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.