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Service Operations Intern Jobs in Chicago, IL (NOW HIRING)

Operations Intern (Annual) Department: Supply Chain Country: United States of America State ... Manage carriers to ensure on-time service * Negotiate transportation rates with our carriers to ...

Prior experience in a customer service, administrative, or data entry role * Familiarity with retail, wholesale, or merchandising operations * Major or coursework in Business, Supply Chain, Marketing ...

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Service Operations Intern information

See Chicago, IL salary details

$9

$18

$24

How much do service operations intern jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for service operations intern in Chicago, IL is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.81 per hour, depending on experience, location, and employer.

What is a service operations intern?

A service operations intern is a temporary position where individuals assist with the daily functions of a company's service department, such as managing customer requests, coordinating workflows, and supporting process improvements. The role often involves gaining experience with tools like customer relationship management (CRM) systems and developing skills in communication, problem-solving, and operational procedures.

Is $30 an hour good for an intern?

For a Service Operations Intern, $30 an hour is considered above average for internship pay, as most internships tend to pay lower rates or stipends. However, pay rates can vary based on location, industry, and company size, and internships often prioritize experience and skill development over compensation. It's important to consider the internship's responsibilities and benefits alongside the hourly rate.

Is 20 dollars an hour good for an internship?

For a Service Operations Intern, $20 an hour is generally considered above average for internships, which often pay between minimum wage and $15 per hour. The pay rate can vary based on location, industry, and the intern's experience, but $20 per hour typically reflects a competitive rate for entry-level roles with some skill requirements. Interns should also consider other benefits such as training, mentorship, and potential for future employment when evaluating compensation.

What is the difference between Service Operations Intern vs Customer Support Intern?

AspectService Operations InternCustomer Support Intern
ResponsibilitiesAssisting with service delivery processes, analyzing operational workflows, supporting service improvement initiativesHandling customer inquiries, troubleshooting issues, providing product or service information
Required SkillsBasic understanding of operations, communication skills, problem-solvingCustomer service skills, communication, patience
Work EnvironmentOffice setting, cross-department collaborationCall centers, online chat, email support
Common UsageIndustry internships focusing on service efficiency and operationsCustomer-facing roles in support centers

The Service Operations Intern role focuses on supporting and improving service delivery processes within an organization, often involving analysis and operational tasks. In contrast, the Customer Support Intern primarily interacts directly with customers to resolve issues and provide assistance. Both roles require communication skills but differ in their focus—one on internal operations, the other on customer interaction.

What does an operations intern do?

A Service Operations Intern supports daily business functions by assisting with process improvements, data analysis, and customer service tasks. They often use tools like Excel or CRM software and may gain experience in logistics, communication, and problem-solving within a team environment.
What are the most commonly searched types of Service Operations jobs in Chicago, IL? The most popular types of Service Operations jobs in Chicago, IL are:
What are popular job titles related to Service Operations Intern jobs in Chicago, IL? For Service Operations Intern jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Service Operations Intern jobs in Chicago, IL look for? The top searched job categories for Service Operations Intern jobs in Chicago, IL are:
Operations Intern (Annual)

$15 - $24.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


J.B. Hunt rating

6.9

Company rating: 6.9 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

219th of 344 rated logistics


Job description

Job Title:
Operations Intern (Annual)
Department:
Supply Chain
Country:
United States of America
State/Province:
Illinois
City:
Chicago
Full/Part Time:
Part time
Job Summary:
The Time to ACT is Now Do you want to be a part of this growth by jumpstarting your career as an intern? Not your typical internship. Gone are the days of making copies and fetching coffee. Our interns jump in and create value instantly -- they contribute just as any other full time employee. They learn about our business inside and out, placing them into a position in which they can be considered for full-time employment upon graduation...with a leg up on their competition!
Job Description:
Responsibilities:
  • Manage carriers to ensure on-time service
  • Negotiate transportation rates with our carriers to meet profit goals
  • Learn and train to market J.B. Hunt's solutions to existing and prospective customers
  • Monitor in-transit freight and troubleshoot problems to ensure on-time delivery
  • Learn and train to market, service and promote J.B. Hunt's services and solutions to existing and prospective customers
  • Learn and train to manage a network of partner carriers to move freight in profitable manner
  • Resolve complex problems and develop useful knowledge becoming fluent in the language of logistics and transportation
  • Networking to build long lasted relationships
  • Other duties as required

Qualifications:
  • Currently juniors or seniors preferred
  • GPA of at least 2.7; GPA of 3.0 or higher preferred
  • Ability to multi-task in a fast-paced environment
  • Have demonstrated leadership qualities
  • Be available to work 20-40 hours per week; we can be flexible with class schedules

The expected starting pay range is between $15 - $24.50
Qualifications:
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
GED (Required), High School (Required)
Work Experience:
Certifications:
Job Opening ID:
00631224 Operations Intern (Annual) (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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