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Service Operations Assistant Jobs in Chicago, IL

Standish Management

Operations Assistant

Chicago, IL · On-site

We are a provider of specialized fund administration services for Managers and General Partners of ... Standish Management is looking for a Operations Assistant to join our team in Chicago. This ...

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Service Operations Assistant information

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How much do service operations assistant jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for service operations assistant in Chicago, IL is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.03 per hour, depending on experience, location, and employer.

What is a service operations assistant?

A service operations assistant supports the daily functions of a service or support team by handling administrative tasks, coordinating schedules, and assisting with customer inquiries. They often use tools like customer management software and require strong organizational and communication skills to ensure smooth service delivery.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating tasks, managing schedules, and ensuring smooth workflow. They often handle administrative duties, communicate with team members, and use tools like spreadsheets or management software to improve efficiency.

What are the duties of a service assistant?

A service assistant supports customer service operations by assisting with client inquiries, processing transactions, maintaining cleanliness, and ensuring a positive experience. They often handle administrative tasks, operate relevant tools or systems, and work in a team environment, typically following company procedures and schedules.

What is the salary of an operations assistant?

The salary of a Service Operations Assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.
What are the most commonly searched types of Service Operations jobs in Chicago, IL? The most popular types of Service Operations jobs in Chicago, IL are:
Service Operations Assistant jobs near you
OPERATIONS ASSISTANT

OPERATIONS ASSISTANT

SPOTLESS CLEANING CHICAGO LTD

Chicago, IL

Full-time

Posted 14 days ago

Job description

Responsibilities
  • Assist our operations manager in overseeing the daily operations of our commercial cleaning services, ensuring high standards of quality and customer satisfaction.
  • Handle administrative tasks, including scheduling, record-keeping, and correspondence.
  • Assist in training new Area Managers or starting new accounts when necessary.
  • Monitor and analyze operational performance metrics to identify areas for improvement.
  • Maintain strong relationships with clients, addressing any concerns and ensuring high levels of satisfaction.
  • Perform site visits to accounts to ensure quality expectations are met.
  • Prepare and present operational reports to the operations manager.
  • Assist the operations manager in developing and implementing strategies that enhance operational efficiency and drive business growth.
  • Fill in for the operations manager as needed.
  • Flexible schedule and ability to travel as required.
Qualifications

  • SCC employees are about 90% Spanish-speaking. Proficiency in both Spanish and English is strongly needed to effectively communicate with employees. The ability to speak and write in both languages is essential for this role.

  • Proficiency in utilizing Excel, including knowledge of formulas, tables, and data manipulation for organizing and analyzing data.
  • Proven leadership and supervisory abilities.
  • Experience in customer service and client management.
  • Excellent communication skills, both written and verbal.
  • Strong time management and organizational skills.
  • Strong data analysis skills.
  • Proficient in Microsoft Office Suite (Word, Excel).
  • Ability to pass a background check and drug screen.
  • Strong problem-solving and customer service skills.
  • Must be able to prioritize activities and meet deadlines.
  • Working an on-call schedule is required.

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