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Quick apply
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Service Operations Intern information
Is 22 too old for an internship?
What is a service operations intern?
Is 30 an hour good for an internship?
What is the difference between Service Operations Intern vs Customer Support Intern?
| Aspect | Service Operations Intern | Customer Support Intern |
|---|---|---|
| Responsibilities | Assisting with service delivery processes, analyzing operational workflows, supporting service improvement initiatives | Handling customer inquiries, troubleshooting issues, providing product or service information |
| Required Skills | Basic understanding of operations, communication skills, problem-solving | Customer service skills, communication, patience |
| Work Environment | Office setting, cross-department collaboration | Call centers, online chat, email support |
| Common Usage | Industry internships focusing on service efficiency and operations | Customer-facing roles in support centers |
The Service Operations Intern role focuses on supporting and improving service delivery processes within an organization, often involving analysis and operational tasks. In contrast, the Customer Support Intern primarily interacts directly with customers to resolve issues and provide assistance. Both roles require communication skills but differ in their focus—one on internal operations, the other on customer interaction.
What does an operations intern do?
Marketing, Communications, and Fundraising Leadership Intern
Roseburg, OR • On-site
$21/hr
Temporary
Posted 20 days ago
Job description
Location : UCC Campus, Roseburg, OR
Job Type: Temporary
Job Number: 202600084
Department: Part-Time Employment
Opening Date: 06/11/2026
Marketing, Communications, and Fundraising Leadership Intern
Temporary
Not Your Average Internship!
The Office of Advancement at Umpqua Community College is seeking a motivated and enthusiastic student intern to join our team. This internship offers a unique opportunity to gain hands-on experience in higher education advancement, nonprofit fundraising, marketing, communications, community engagement, and event planning.
The Office of Advancement includes both the UCC Foundation and Marketing & Communications Department, providing interns with exposure to a wide range of professional experiences. Interns will work alongside experienced leaders and professionals while contributing to meaningful projects that support student success, donor engagement, community partnerships, and institutional visibility.
This position is ideal for current college students, students returning home for the summer, local students, or those with housing arrangements in the Roseburg area.
No two days are alike. Successful candidates will be curious, adaptable, eager to learn, and excited to contribute to a mission-driven organization.
EXAMPLES OF DUTIES
- Assist with projects and initiatives supporting the UCC Foundation and Marketing & Communications teams.
- Create, schedule, and monitor social media content promoting college programs, events, student success stories, and community impact.
- Assist in the design and development of marketing materials using Canva and other digital platforms.
- Support donor stewardship, alumni engagement, and community outreach activities.
- Assist with planning, coordinating, and executing events, meetings, and special projects.
- Travel locally as needed to support events, meetings, outreach activities, and special projects, including operation of a personal vehicle and college-owned golf carts in accordance with college policies and procedures.
- Help prepare and distribute communications including email campaigns, newsletters, promotional materials, and mailings.
- Conduct research, collect data, and assist with reporting and project tracking.
- Participate in team meetings, brainstorming sessions, and professional development opportunities.
- Collaborate with faculty, staff, community partners, and stakeholders to support departmental goals.
- Provide administrative support including document preparation, file organization, data entry, and scheduling assistance.
- Maintain confidentiality of donor, student, and institutional information.
- Perform other duties and special projects as assigned based on departmental needs and learning objectives.
- Basic proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Familiarity with Canva, social media platforms, and digital communication tools preferred.
- Strong written, verbal, and interpersonal communication skills.
- Ability to work independently while contributing effectively as a team member.
- Strong organizational skills and attention to detail.
- Ability to manage multiple assignments and meet established deadlines.
- Ability to learn new software systems, processes, and professional practices.
- Demonstrated professionalism, reliability, and positive customer service skills.
- Ability to interact effectively with students, employees, donors, community members, and other stakeholders.
- Interest in marketing, communications, fundraising, nonprofit organizations, public relations, education, business, or community engagement.
QUALIFICATIONS
- Current college student enrolled in an associate's or bachelor's degree program; or
- Recent high school graduate planning to enroll in a college or university program.
- Possess a current, valid driver's license and maintain a driving record that meets the college's insurability requirements
- Ability to work a flexible schedule based on departmental needs and academic commitments.
SUPPLEMENTAL INFORMATION
SPECIAL INSTRUCTIONS TO APPLICANTS:
For full consideration applicants must submit with their application all of the following:
- A cover letter which addresses your interest in Umpqua Community College and how you would excel in this position.
- Current resume that includes educational and professional work experience.
- A list of 3 professional references listing contact information including email address.
VETERAN'S PREFERENCE STATEMENT:
Umpqua Community College provides employment preference to qualified veterans in accordance with ORS 408.225, 408.230, and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum qualifications for the position and electronically attaches the required documentation at the time of application.
Required Documentation:
Applicants claiming veteran's presence must submit one of the following:
- Member Copy 4 of the Certificate of Released or Discharged from Active Duty (DD Form 214 or 215) or
- Letter from the U.S. Department of Veterans Affairs including receipt of a non-service connected pension. Disabled veterans must also submit a copy of their Veterans Disability Preference Letter from the Department of Veterans Affairs.
- Request military service records:
- Veterans Preference information:
STATEMENT OF EQUAL OPPORTUNITY:UCC prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, veteran status, age, sexual orientation, or any other status protected by federal, state, or local law in any area, activity, or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws.
Employment with Umpqua Community College is contingent upon background check approval.
This position is not eligible for employer-provided benefits.
01
Are you currently enrolled in a college or university program, or are you a recent high school graduate planning to attend college?
- Yes
- No
02
What interests you most about this internship?
Required Question
About Umpqua Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
Roseburg, OR, US
Year founded
1964