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Service Manager Jobs in Willard, UT (NOW HIRING)

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

DXP

Shop Manager

Ogden, UT

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP

Shop Manager

Ogden, UT

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP Enterprises, Inc.

Shop Manager

Ogden, UT · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Shop Manager include but are not limited to: * Works closely with the ...

Maverik Inc.

Foodservice Manager

Nibley, UT · On-site

$17.21 - $19.21/hr

Food Service Manager Starting pay: $17.21/hr. - $19.21/hr. with both career and growth opportunities! You'll be a great fit if... * Must be 21+ to apply. * Flexible Schedule: Our 24/7 stores require ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

Witt O'Brien's

Answering Service Responder I

Ogden, UT

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Willard, UT

Service Manager information

See Willard, UT salary details

$30.7K

$65.1K

$110.2K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Willard, UT is $65,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $74,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Willard, UT?

The most popular types of Service jobs in Willard, UT are:

What job categories do people searching Service Manager jobs in Willard, UT look for?

The top searched job categories for Service Manager jobs in Willard, UT are:

What cities near Willard, UT are hiring for Service Manager jobs?

Cities near Willard, UT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Willard, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,081 per year, or $31.3 per hour.

Service Manager

Heritage Ford of Tremonton

Tremonton, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Service Manager

Heritage Motor Company of Tremonton | Tremonton, UT | Full-Time

About Us

Heritage Motor Company of Tremonton is a CDJR and Ford dealership with a proven record of excellence serving our community. We've built our reputation on honest service, hard work, and treating our customers and each other like family. Our team enjoys a family-like atmosphere at the dealership, and we're proud to be part of a great, family-centered community in Tremonton. If you're looking for a place to build a career, not just work a job, we'd love to meet you.

Position Overview

We are seeking an experienced, customer-focused Service Manager to lead our Service Department. The Service Manager will oversee daily service operations, manage and mentor our service team, and ensure every customer leaves with a positive experience and a properly serviced vehicle. This is a key leadership role for someone who takes pride in operational excellence and wants to be part of a dealership that feels like family.

Key Responsibilities
  • Oversee day-to-day operations of the service department, ensuring efficient workflow and high-quality repairs
  • Hire, train, schedule, and mentor service advisors and technicians
  • Ensure an outstanding customer experience from check-in through vehicle delivery
  • Monitor and manage department budgets, labor hours, parts costs, and profitability
  • Maintain manufacturer (CDJR and Ford) service standards, certifications, and warranty compliance
  • Handle customer concerns promptly and professionally, resolving issues to build lasting trust
  • Track key performance metrics (CSI, productivity, efficiency) and drive continuous improvement
  • Maintain a safe, clean, and organized shop environment in compliance with dealership and safety standards
  • Partner with Parts and Sales departments to support overall dealership goals
Qualifications
  • Previous automotive service management or service advisor leadership experience preferred
  • Strong working knowledge of dealership service operations; CDJR and/or Ford experience a plus
  • Proven leadership skills with the ability to train, motivate, and manage a team
  • Excellent customer service, communication, and problem-solving skills
  • ASE certifications a plus
  • Experience with dealership service software (e.g., CDK, Reynolds & Reynolds, Tekion, DealerTrack, or similar) preferred
  • Valid driver's license with an acceptable driving record
  • Ability to pass a background check and pre-employment screening
What We Offer
  • Competitive pay, based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) plan
  • Employee vehicle purchase and service discounts
  • Ongoing training and career growth opportunities
  • A supportive, family-like team environment in a great family-centered community
How to Apply

Apply through Hireology, or in person at Heritage Motor Company of Tremonton. We look forward to hearing from you!

Heritage Motor Company of Tremonton is an Equal Opportunity Employer.

Apply