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Service Manager Jobs in Washington, IA (NOW HIRING)

Sinclair Tractor

Service Technician

Washington, IA

Service Manager Type of Employment : Full Time or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Muscatine, IA

Service Manager Type of Employment : Full Time or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Muscatine, IA

Service Manager Type of Employment : Full Time or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Sigourney, IA

Service Manager Type of Employment: Full or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Sigourney, IA

Service Manager Type of Employment: Full or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Sigourney, IA

Service Manager Type of Employment: Full or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Sigourney, IA · On-site

Service Manager Type of Employment: Full or Part Time Wage Type: Hourly At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision ...

Sinclair Tractor

Service Technician

Fairfield, IA · On-site

Service Manager Type of Employment : Full or Part Time Wage Type: Hourly Location : Fairfield, Iowa At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural ...

Sinclair Tractor

Service Technician

Fairfield, IA

Service Manager Type of Employment : Full or Part Time Wage Type: Hourly Location : Fairfield, Iowa At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural ...

Sinclair Tractor

Service Technician

Fairfield, IA

Service Manager Type of Employment : Full or Part Time Wage Type: Hourly Location : Fairfield, Iowa At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural ...

Sinclair Tractor

Service Technician

Fairfield, IA

Service Manager Type of Employment : Full or Part Time Wage Type: Hourly Location : Fairfield, Iowa At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural ...

Kwik Trip, Inc.

Customer-Food Service

Muscatine, IA · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer - Food Service

Iowa City, IA · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Washington, IA

Service Manager information

See Washington, IA salary details

$29.4K

$62.3K

$105.5K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Washington, IA is $62,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $71,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Washington, IA?

The most popular types of Service jobs in Washington, IA are:

What are popular job titles related to Service Manager jobs in Washington, IA?

For Service Manager jobs in Washington, IA, the most frequently searched job titles are:

What cities near Washington, IA are hiring for Service Manager jobs?

Cities near Washington, IA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Washington, IA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,320 per year, or $30 per hour.

Service Technician

Sinclair Tractor

Washington, IA

Full-time

Re-posted 22 days ago

Job description

Position Specifics:

Department: Service

Reports to: Service Manager

Type of Employment: Full Time or Part Time

Wage Type: Hourly

At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team.

Purpose:

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities include but not limited to:

  • Performs diagnostics and repairs on John Deere equipment and technology
  • Mentors Service Technician Trainees and Service Technicians
  • Conducts or supports customer clinics
  • Performs diagnostics and repairs in the field as required
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products
  • All other duties assigned by manager

Experience, Education, Skills and Knowledge:

  • High School Diploma or equivalent experience required
  • Associates degree in John Deere Ag Tech or related 2-year degree and/or 2 years of relevant experience preferred
  • Excellent skills in operating vehicles and equipment used for diagnostic purposes
  • Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
  • Outstanding knowledge of mechanical, electrical, and hydraulic systems
  • Ability to work varying shifts, extended hours, and holidays
  • Must have basic knowledge of equipment safety procedure

Working Conditions & Requirements:

  • Must be able to stand for extended periods of time
  • Workshop setting
  • Repetitive bending and/or kneeling
  • Must be able to lift 75-pounds
  • Travel as needed

This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes.  This job description is not an employment contract and the employment relationship remains “at will.” Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.