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Service Manager Jobs in Villa Rica, GA (NOW HIRING)

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional ...

VW Service Manager

Newnan, GA · On-site

$100K - $120K/yr

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional ...

VW Service Manager

Newnan, GA · On-site

$100K - $120K/yr

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional ...

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional ...

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

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Roofing Service Manager

Atlanta, GA · On-site

$80K - $90K/yr

This position is responsible for managing daily service operations, leading and developing service technicians, estimating repair work, maintaining strong customer relationships, and ensuring the ...

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free ...

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Service Manager information

See Villa Rica, GA salary details

$28.8K

$61.1K

$103.4K

How much do service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service manager in Villa Rica, GA is $61,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Villa Rica, GA? The most popular types of Service jobs in Villa Rica, GA are:
What are popular job titles related to Service Manager jobs in Villa Rica, GA? For Service Manager jobs in Villa Rica, GA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Villa Rica, GA look for? The top searched job categories for Service Manager jobs in Villa Rica, GA are:
What cities near Villa Rica, GA are hiring for Service Manager jobs? Cities near Villa Rica, GA with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Villa Rica, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,075 per year, or $29.4 per hour.

$100K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago


Job description

We are seeking an experienced and dedicated Service Manager to join our team at Mills Auto Group in Newnan, GA. The ideal candidate will lead our Volkswagen service department, ensuring exceptional customer service, efficient operations, and high-quality workmanship. This role demands a proactive leader who can manage team dynamics, maintain service standards, and drive growth within the service department.

Responsibilities
  • Oversee daily service department operations to ensure efficiency and effectiveness.
  • Manage and develop service team members, providing coaching and performance evaluations.
  • Maintain high levels of customer satisfaction through superior service delivery.
  • Coordinate with parts and sales departments to ensure seamless customer experiences.
  • Monitor service metrics and implement improvements to increase productivity and profitability.
  • Ensure compliance with manufacturer standards and dealership policies.
Requirements
  • Proven experience as a Service Manager, preferably within a Volkswagen or automotive dealership environment.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make strategic decisions.
  • Knowledge of automotive service procedures, standards, and safety regulations.
  • High school diploma or equivalent; additional technical or management training is a plus.
Benefits
  • Competitive salary ranging from $100,000.00 to $120,000.00 per year, paid semi-monthly.
  • Comprehensive health and dental insurance plans.
  • 401(k) retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.
About the Company

Mills Auto Group is a well-established automotive dealership committed to delivering exceptional service and quality vehicles to our customers. Located in Newnan, GA, we pride ourselves on our customer-first approach and our passionate, knowledgeable team. Join Mills Auto Group and be part of a company that values integrity, excellence, and teamwork.