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Service Manager Jobs in Sutton, AK (NOW HIRING)

Valdez City Schools

Food Service Manager

Valdez, AK

FOOD SERVICE MANAGER DESCRIPTION: Position Start Date Notice: This position is expected to begin as soon as possible to allow time for training before the start of the next school year. The schedule ...

Valdez City Schools

Food Service Manager

Valdez, AK · On-site

FOOD SERVICE MANAGER DESCRIPTION: Position Start Date Notice: This position is expected to begin as soon as possible to allow time for training before the end of the current school year. The schedule ...

Valdez City Schools

Food Service Manager

Valdez, AK · On-site

Nutrition Services/Food Service Manager Date Posted: 4/29/2026 Location: Valdez City Schools Date Available: August 2026 FOOD SERVICE MANAGER DESCRIPTION: Position Start Date Notice: This position is ...

olt

Manager, Customer/Client Services

Anchorage, AK · Hybrid

Customer Service ManagerAbout Odyssey Logistics Odyssey Logistics is a global logistics and supply ... The manager will provide hands-on coaching, oversee customer onboarding and account success ...

New

Valdez City Schools

Food Service I (Part-Time)

Valdez, AK · On-site

$16.75 - $21.25/hr

Under direct supervision of the Food Service Manager and Business Manager, this position works to serve the students and staff of Valdez City Schools with attractive and nutritious meals in an ...

Valdez City Schools

Food Service I (Part-Time)

Valdez, AK

$16.75 - $20.50/hr

Under direct supervision of the Food Service Manager and Business Manager, this position works to serve the students and staff of Valdez City Schools with attractive and nutritious meals in an ...

Deeptree Inc

Service Coordinator/Dispatcher

Wasilla, AK · On-site

$17 - $22/hr

To be the heartbeat of our Service Delivery engine - the one who ensures our techs are sharp ... About Us: We're Deeptree Inc. , a growing Managed IT and Cybersecurity firm proudly headquartered ...

Burlington

Retail Store Management

Anchorage, AK · On-site

$85K - $115K/yr

If you answered yes, you may be interested in a position as a Store Manager, Operations Manager, Service Manager, or Merchandise Manager. Our management team members are the leaders of our store ...

U-Haul

Field Relief Manager

Anchorage, AK

As a Field Relief Manager, you will fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service. Our motto is ' Hire ...

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All JobsService JobsService Manager JobsService Manager Jobs in Sutton, AK

Service Manager information

See Sutton, AK salary details

$32.5K

$68.9K

$116.7K

How much do service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service manager in Sutton, AK is $68,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What cities near Sutton, AK are hiring for Service Manager jobs?

Cities near Sutton, AK with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Sutton, AK as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,904 per year, or $33.1 per hour.

Customer Service Manager- Homecare

BrightSpring Health Services

Wasilla, AK • On-site

$26 - $27/hr

Full-time

Retirement

Re-posted 28 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

220th of 243 rated social care providers

Job description

All Ways Caring HomeCare


Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.


At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses. Work with your friends
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

USD $26.00 - $27.00 / Hour

What BrightSpring Health Services employees say

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