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Service Manager Jobs in Ruther Glen, VA (NOW HIRING)

BH Management Services LLC

Service Manager

Henrico, VA · On-site

The Service Manager III coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...

UDR

Service Manager

Glen Allen, VA

$37.71/hr

UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units) located in Glen Allen, VA. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of ...

UDR, Inc.

Service Manager

Glen Allen, VA · On-site

Description UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units) located in Glen Allen, VA. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the ...

UDR Inc

Service Manager

Glen Allen, VA · On-site

UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units) located in Glen Allen, VA. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of ...

UDR Inc

Service Manager

Glen Allen, VA

UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units) located in Glen Allen, VA. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of ...

UDR

Service Manager

Glen Allen, VA · On-site

$37.71/hr

UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units) located in Glen Allen, VA. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of ...

Renewal by Andersen

Service Manager

Richmond, VA · On-site

The Service Manager is responsible for establishing and preserving a high customer service experience by handling customer service interactions, reports, and repairs. The Service Manager must ensure ...

Middleburg Communities

Service Manager

Glen Allen, VA · On-site

The Service Manager lives and promotes our Mission and Values. Position Overview: Maintenance Services: * Direct & oversee all aspects of maintenance of the community, including resident satisfaction ...

Dry Pro Basement Systems

Service Manager

Ashland, VA · On-site

The Service Manager plays a pivotal role in achieving the objectives of their branch's service department by cultivating and leading a dynamic team of Service Technicians. This leadership position is ...

A Groundworks Company

Service Manager

Ashland, VA · On-site

The Service Manager plays a pivotal role in achieving the objectives of their branch's service department by cultivating and leading a dynamic team of Service Technicians. This leadership position is ...

Texas Roadhouse

Service Manager

Richmond, VA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone

Service Manager

Richmond, VA · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc

Service Manager

Richmond, VA · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

EquipmentShare

Service Manager

Richmond, VA · On-site

We're hiring a Service Manager at our rental facility in Richmond, VA , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

New

EquipmentShare

Service Manager

Richmond, VA

We're hiring a Service Manager at our rental facility in Richmond, VA , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

New

Pretiumenterpriseservices

Service Manager

Henrico, VA · On-site

$45.70/hr

The Service Manager III coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...

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Service Manager information

See Ruther Glen, VA salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Ruther Glen, VA is $66,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Ruther Glen, VA?

The most popular types of Service jobs in Ruther Glen, VA are:

What cities near Ruther Glen, VA are hiring for Service Manager jobs?

Cities near Ruther Glen, VA with the most Service Manager job openings:

Service Manager jobs near you

Service Manager

Henrico, VA • On-site

BH Management Services LLC
Real Estate • 1 - 5K employees

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

92nd of 206 rated real estate companies

Great coworkers

People enjoy working here

Good employer

Learn more about BH Management Services LLCexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are
BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup
into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages
over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune
Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces
for Diversity." Powered by innovation and a can-do attitude, BH improves daily, striving to construct a
smarter way to live, invest, manage, and grow.
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-
getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set
our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where
we've come and are ready to tackle what's next. Come join us!
Position Summary:
The Service Manager III coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining an adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner.
Essential Job Functions:
  • Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.
  • Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits.
  • Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
  • Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
  • Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment.
  • Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
  • Has a complete understanding and working knowledge of the company's policies and procedures, and ensures team's understanding and compliance.
  • Responsible for the maintenance and security of all property-issued tools.
  • Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards.
  • Other duties as assigned.

Minimum Qualifications/Skills:
  • More than 5 years of progressive maintenance and safety experience.
  • Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.
  • Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to multiple teams.
  • Required Certifications: EPA section 608 Type I - Appliance, Type II - HVAC or Universal, Certified Pool Operator where required by local jurisdiction.
  • Working knowledge of appliance repairs.
  • Working knowledge of HVAC repairs.
  • Required to provide own (industry-specific) hand tools.
  • Overseeing more than 500 units and/or multiple communities totaling 500+ units.

Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including "on-call" and/or participate in a rotating "on-call" schedule as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Lifting up to 50 pounds.
  • Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
  • Ability to work with both hands for frequent grasping and manipulation.
  • Push or pull items and reaching overhead.
  • Operation of a motor vehicle onsite, if applicable.
  • Exposure to all weather conditions.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

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