Chelmsford, MA · On-site
$65K - $90K/yr
Supervise and lead our service team.Manage and evaluate Field Technicians to ensure peak performance.Conduct ride-alongs with technicians to ensure high-quality service.Ensure repairs and ...
Quick apply
Chelmsford, MA · On-site
$65K - $90K/yr
Supervise and lead our service team.Manage and evaluate Field Technicians to ensure peak performance.Conduct ride-alongs with technicians to ensure high-quality service.Ensure repairs and ...
$74K - $88K/yr
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
$74K - $88K/yr
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...
Brockton, MA · On-site
$62K - $80K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Brockton, MA · On-site
$62K - $80K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Norton, MA · On-site
$60K - $80K/yr
The Service Operations Manager leads all HVAC, plumbing, and electrical field personnel. Reporting directly to the President, this role oversees the Service Coordinator, Dispatcher, and Field ...
Quick apply
Norton, MA · On-site
$60K - $80K/yr
The Service Operations Manager leads all HVAC, plumbing, and electrical field personnel. Reporting directly to the President, this role oversees the Service Coordinator, Dispatcher, and Field ...
Lowell, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
Lowell, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
Strong passion and dedication to food, beverage, and service * Polished, professional, and energetic approach to floor management * Ability to work well in a systems-driven environment * Basic ...
Strong passion and dedication to food, beverage, and service * Polished, professional, and energetic approach to floor management * Ability to work well in a systems-driven environment * Basic ...
Marlborough, MA · On-site
$36 - $39/hr
The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...
Quick apply
Marlborough, MA · On-site
$36 - $39/hr
The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...
Boston, MA · On-site
$57K - $60K/yr
About the Role The Service Manager leads front-of-house and bar operations in a high-volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance. This ...
Boston, MA · On-site
$57K - $60K/yr
About the Role The Service Manager leads front-of-house and bar operations in a high-volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance. This ...
Foxboro, MA · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Foxboro, MA · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Avon, MA · On-site
Bachelor's degree in business management and/or a minimum of three plus (3)+ years' experience in Service Department operations JOB RESPONSIBILITIES * Develops, communicates, enforces, and monitors ...
Avon, MA · On-site
Bachelor's degree in business management and/or a minimum of three plus (3)+ years' experience in Service Department operations JOB RESPONSIBILITIES * Develops, communicates, enforces, and monitors ...
Worcester, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Worcester, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
North Smithfield, RI · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
North Smithfield, RI · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Everett, MA · On-site
$65K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Everett, MA · On-site
$65K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...
The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...
Shrewsbury, MA · On-site
$74K - $88K/yr
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work ...
Shrewsbury, MA · On-site
$74K - $88K/yr
Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work ...
Cambridge, MA · On-site
DESCRIPTION The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong ...
Cambridge, MA · On-site
DESCRIPTION The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong ...
Peabody, MA · On-site
$115K/yr
As the Service Manager, you will directly manage HVAC Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning ...
Peabody, MA · On-site
$115K/yr
As the Service Manager, you will directly manage HVAC Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning ...
Leominster, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Leominster, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
East Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
East Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
$34.1K - $42.1K
6% of jobs
$42.1K - $50.1K
11% of jobs
$54K is the 25th percentile. Wages below this are outliers.
$50.1K - $58.1K
16% of jobs
$58.1K - $66.2K
16% of jobs
The median wage is $66.5K / yr.
$66.2K - $74.2K
15% of jobs
$80.2K is the 75th percentile. Wages above this are outliers.
$74.2K - $82.2K
14% of jobs
$82.2K - $90.2K
9% of jobs
$90.2K - $98.3K
5% of jobs
$98.3K - $106.3K
4% of jobs
$106.3K - $114.3K
2% of jobs
$114.3K - $122.3K
1% of jobs
$34.1K
$72.2K
$122.3K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
The most popular types of Service jobs in Natick, MA are:
The top searched job categories for Service Manager jobs in Natick, MA are:
Cities near Natick, MA with the most Service Manager job openings:
$65K - $90K/yr
Full-time
Dental, Life, Retirement
Re-posted 29 days ago
Sourced by ZipRecruiter
Construction and construction
11 - 50 Employees
Chelmsford, MA, US
1979
