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Service Manager Jobs in Milner, GA (NOW HIRING)

HVAC Service Manager

Jonesboro, GA · On-site

$80K - $150K/yr

Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing HVAC service technicians. * Be comfortable fielding ...

Meet with the Service Manager daily to review service requests, make readies, required repairs, special projects, etc. * Execute and participate in Birchstone's overall regular and preventative ...

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Service Manager information

See Milner, GA salary details

$30K

$63.6K

$107.7K

How much do service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service manager in Milner, GA is $63,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Milner, GA? The most popular types of Service jobs in Milner, GA are:
What cities near Milner, GA are hiring for Service Manager jobs? Cities near Milner, GA with the most Service Manager job openings:

Service Manager - Uberto Restaurant at Quercus

Relais & Châteaux

Gay, GA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago


Job description

Company Description
Quercus is a luxury destination hotel and culinary experience set on 4,000 acres in Gay, Georgia. As the only Relais & Châteaux property in the state, Quercus offers an intimate, all-inclusive stay centered on exceptional service, nature, seasonal cuisine, and a deep sense of place.
The property features just four private cabins, allowing for a highly personalized guest experience that blends refined hospitality with curated outdoor activities, wellness offerings, and thoughtful service.
At the heart of the property is Uberto, Quercus's restaurant where guests enjoy an elevated tasting menu experience led by Michelin starred chef Ryan Smith.
Uberto's service style is warm, polished, and detail-oriented, designed to complement a dynamic culinary program rooted in seasonality, craft, and storytelling. Team members in the restaurant play an important role not only in the dining experience, but also in the broader hospitality operations of the property, helping create seamless and memorable stays for each guest.
At Quercus and Uberto, we are committed to thoughtful hospitality, attention to detail, and creating meaningful experiences that feel personal, generous, and deeply connected to the land.
Job Description
Uberto Restaurant at Quercus is seeking a warm, highly organized, and detail-oriented Service Manager to lead our tasting menu experience and FOH service staff. This role is central to the guest journey, overseeing reservation communication, service preparation, dining room execution, guest notes, menu coordination, beverage communication, staff organization, and the many details that allow each service to feel seamless, personal, and deeply considered.
As a member of our hospitality management team, this individual will work daily with our concierges, chefs, and gardeners to ensure exceptional guest experience and refined service standards.
KEY RESPONSIBILITIES:
  • Reservation management
  • Across email, phone, and digital booking platform, including new bookings, changes, cancellations, rescheduling, confirmations, prepayments, refunds, and guest inquiries
  • Monitor daily reservation details, cover counts, pacing, guest notes, allergies, dietary restrictions, special occasions, and seating needs
  • Respond to guests with warmth and professionalism in person, by email, and phone, ensuring each guest feels heard, considered, and well cared for
  • Service management
  • Work closely with the chef and culinary team to update menu notes, communicate dietary modifications, and ensure markings are prepared accurately
  • Prepare service materials for staff education, chits, floor plans, and service notes
  • Lead pre-service preparation and lineup, ensuring the team is informed on menu details, allergies, special occasions, and service expectations
  • Act as a host and floor leader during service, supporting the team, engaging with guests, managing guest relations, and resolving service issues with professionalism
  • Maintain guest notes and service records to support future personalization and repeat-guest recognition
  • Work closely with the wine manager to ensure wine pairings and beverage details are accurately reflected for staff and guest-facing materials
  • Team leadership, training, and development
  • Hire, train, and manage service staff, fostering a culture of hospitality and excellence
  • Create and coordinate ongoing training programs for service staff

Qualifications
REQUIRED:
  • Prior experience in fine dining / tasting menu service, luxury hospitality, or a comparable restaurant environment
  • Warm, engaging, and gracious personality with a genuine passion for hospitality
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
  • Ability to lead, train, and support a service team with professionalism and care
  • Ability to work evenings, weekends, holidays, and service-based schedules as needed

PREFERRED:
  • Experience in a service leadership, maître d', captain, or front-of-house management role
  • CMS Level 2 Wine Certification (or higher)

Additional Information
  • Full time position
  • Competitive salary (based on experience)
  • Paid time off
  • Medical, vision, and dental insurance benefits
  • Employee discounts on Uberto dining
  • A beautiful work environment on a 4,000-acre working ranch, farm, and garden property
  • Possibility of housing or shared housing accommodations, based on availability