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Service Manager Jobs in Miami, OK (NOW HIRING)

Rib Crib BBQ

Manager

Grove, OK · On-site

Minimum two years previous management experience in a full service establishment based on management's discretion. * Knowledgeable in both back-of-house and front-of-house operations. * Capable of ...

EquipmentShare

Service Writer

Joplin, MO · On-site

Write customer damage work orders, order parts and bill work orders * Assist the service manager to manage customer damage and internal work orders * Respond to inbound leads and guide customers ...

EquipmentShare

Service Writer

Joplin, MO

Write customer damage work orders, order parts and bill work orders * Assist the service manager to manage customer damage and internal work orders * Respond to inbound leads and guide customers ...

Rib Crib BBQ, Inc.

Manager

Grove, OK

$50K - $60K/yr

Minimum two years previous management experience in a full service establishment based on management's discretion. * Knowledgeable in both back-of-house and front-of-house operations. * Capable of ...

Rib Crib BBQ

Manager

Grove, OK · On-site

Minimum two years previous management experience in a full service establishment based on management's discretion. * Knowledgeable in both back-of-house and front-of-house operations. * Capable of ...

Westrock

Sr. Coord, Customer Service

Joplin, MO · On-site

$17.25 - $23.75/hr

Manage sample, proof, and color standard approvals for new and transferred business. * Coordinate ... Excellent customer service skills and a customer-focused mindset. Required Skills * Professional ...

Smurfit Westrock

Sr. Coord, Customer Service

Joplin, MO · On-site

$17.25 - $23.75/hr

Manage sample, proof, and color standard approvals for new and transferred business. * Coordinate ... Excellent customer service skills and a customer-focused mindset. Required Skills * Professional ...

Drury Hotels

Guest Service Supervisor

Joplin, MO · On-site

Career growth - Mentorship, cross-training, development plans, management training, and more-over ... Assists with training guest service team members. Ensures an exceptional guest experience by ...

Aspire Senior Living Joplin

Dietary Manager

Joplin, MO · On-site

Our Dietary Manager will play a vital role in ensuring the highest quality of care and services for our residents. We are committed to being a premier resident-focused care provider through delivery ...

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All JobsService JobsService Manager JobsService Manager Jobs in Miami, OK

Service Manager information

See Miami, OK salary details

$27.7K

$58.7K

$99.4K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Miami, OK is $58,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

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The most popular types of Service jobs in Miami, OK are:

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For Service Manager jobs in Miami, OK, the most frequently searched job titles are:

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The top searched job categories for Service Manager jobs in Miami, OK are:

What cities near Miami, OK are hiring for Service Manager jobs?

Cities near Miami, OK with the most Service Manager job openings:

Service Manager jobs near you

Manager

Rib Crib BBQ

Grove, OK • On-site

Full-time

Re-posted 2 days ago

Job description

Job Type

Full-time

Description

General Summary: The Restaurant Manager Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the General Manager and requires minimal supervision.

Essential Duties & Responsibilities:

  • Knowledgeable in current Company policies, practices and industry standards as they pertain to the organization and their impact on the organization as a whole.
  • Responsible for training, monitoring and implementing operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
  • Assists the General Manager in recruitment, selection, promotion, employee relations and scheduling relating to individual performance and business needs.
  • Coordinates the preparation, cooking and packaging of food orders as needed.
  • Monitors food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.
  • Records and analyzes cash flow, movement of inventory, labor costs and cost of sales on a daily basis.
  • Observes all state and federal regulations as required by law to ensure the health and well being of employees and/or guests.
  • Administer Progressive Discipline Policy according to guidelines.
  • Lead by demonstrating a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

  • Minimum two years previous management experience in a full service establishment based on management's discretion.
  • Knowledgeable in both back-of-house and front-of-house operations.
  • Capable of making clear concise oral and written communication to all levels of employees.
  • Proficient use of all restaurant equipment including but not limited to such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc.

Education & Experience: High School diploma or equivalency as determined by management.

Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.

Physical & Mental Requirements:

  • Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
  • Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

Salary Description

50000-60000

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