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Service Manager Jobs in Miami, FL (NOW HIRING)

Distro

Service Manager

Miami, FL · On-site

$85K/yr

Miami Service Manager Location: Miami, Florida Job Type: Full-Time Company: Confidential Mobil Marine Maintenance Company Looking for More Than a Typical Service Manager Role? We are seeking a driven ...

AT&I Systems

Service Manager

Fort Lauderdale, FL · On-site

Vision insurance Service Manager Supervisor: Operations Director Position Summary: Do you have a passion for providing world-class service to customers, colleagues, and communities? AT&I's greatest ...

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

Progress Residential

Service Manager

Miami, FL · On-site

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

Buffalo Wild Wings

Service Manager

University Park, FL · On-site

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

Suburban Propane

Service Manager

Miami, FL

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance. * Maintain ...

Lucid Motors

Service Manager, Miami

Miami, FL · On-site

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

Lucid Motors

Service Manager, Miami

Miami, FL

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

Lucid Motors

Service Manager, Miami

Miami, FL · On-site

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

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All JobsService JobsService Manager JobsService Manager Jobs in Miami, FL

Service Manager information

See Miami, FL salary details

$31.6K

$66.9K

$113.3K

How much do service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service manager in Miami, FL is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Miami, FL? The most popular types of Service jobs in Miami, FL are:
What are popular job titles related to Service Manager jobs in Miami, FL? For Service Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Miami, FL look for? The top searched job categories for Service Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Service Manager jobs? Cities near Miami, FL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,923 per year, or $32.2 per hour.

Service Manager

Distro

Miami, FL • On-site

$85K/yr

Full-time

Re-posted 29 days ago

Job description

Miami Service Manager
Location: Miami, Florida
Job Type: Full-Time
Company: Confidential Mobil Marine Maintenance Company
Looking for More Than a Typical Service Manager Role? We are seeking a driven and highly capable Service Manager to lead operations in the Miami market. This is not a standard desk-management position - we're looking for someone who can wear multiple hats, lead from the front, solve problems quickly, and thrive in the fast-paced marine industry.
Overview: The ideal candidate is operationally strong, customer-focused, mechanically minded, highly organized, and comfortable balancing field operations, customer relationships, scheduling, team leadership, revenue growth, and business development responsibilities.
Why Join Us?
Employee-owned company culture (ESOP participation)
Established reputation in the South Florida marine industry
Long-term career growth opportunities
Strong leadership support and resources
Competitive compensation package
Team-oriented and growth-focused environment
What You'll Do:
Oversee day-to-day marine service operations in the Miami area
Coordinate technicians, subcontractors, scheduling, and customer projects
Manage customer communication, service expectations, and follow-up
Build strong relationships with yacht owners, captains, marinas, and vendors
Drive revenue growth through customer retention, upselling services, and developing new business opportunities
Assist in estimating, troubleshooting, logistics, and operational problem-solving
Support recruiting, training, and management of service personnel
Ensure projects are completed safely, efficiently, and to Hartman standards
Identify opportunities to improve operations and grow customer relationships
Step in wherever needed to support the success of the division
What We're Looking For:
Strong marine industry experience required
Previous service management, operations, or leadership experience preferred
Ability to multitask and manage multiple priorities under pressure
Strong leadership, communication, and organizational skills
Customer-service mindset with strong follow-through
Mechanically inclined with practical problem-solving ability
Self-starter who works well independently and with a team
Comfortable handling both field and administrative responsibilities
Willingness to travel locally throughout the Miami area
Ideal Candidate Traits:
Adaptable and solutions-oriented
Thrives in a fast-moving environment
Takes ownership and accountability
Leads by example
Comfortable wearing multiple hats daily
Strong sense of urgency and professionalism
 
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$85,000 - $85,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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