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Service Manager Jobs in Miami, FL (NOW HIRING)

AT&I Systems

Service Manager

Fort Lauderdale, FL · On-site

Vision insurance Service Manager Supervisor: Operations Director Position Summary: Do you have a passion for providing world-class service to customers, colleagues, and communities? AT&I's greatest ...

Cinépolis Luxury Cinemas

Service Manager

Miami, FL

Service Manager DEPARMENT: Operations LOCATION: Theater SUPERVISORY RESPONSABILITY YES REPORTS TO: Assistant General Manager JOB SUMMARY The Service Manager is a brand ambassador who reinforces the ...

Cinépolis Luxury Cinemas

Service Manager

Miami, FL · On-site

Service Manager DEPARMENT: Operations LOCATION: Theater SUPERVISORY RESPONSABILITY YES REPORTS TO: Assistant General Manager JOB SUMMARY The Service Manager is a brand ambassador who reinforces the ...

Suburban Propane

Service Manager

Miami, FL

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

Suburban Propane

Service Manager

Miami, FL

As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance. * Maintain ...

Bridgestone

Service Manager

Fort Lauderdale, FL · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Lucid Motors

Service Manager, Miami

Miami, FL · On-site

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

Lucid Motors

Service Manager, Miami

Miami, FL · On-site

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

Lucid Motors

Service Manager, Miami

Miami, FL

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position ...

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All JobsService JobsService Manager JobsService Manager Jobs in Miami, FL

Service Manager information

See Miami, FL salary details

$31.6K

$66.9K

$113.3K

How much do service manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service manager in Miami, FL is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Miami, FL?

The most popular types of Service jobs in Miami, FL are:

What are popular job titles related to Service Manager jobs in Miami, FL?

For Service Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Miami, FL look for?

The top searched job categories for Service Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Service Manager jobs?

Cities near Miami, FL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,923 per year, or $32.2 per hour.

Service Manager

Gables Residential Services, Inc.

Coral Gables, FL • On-site

Full-time

Posted 13 days ago

Gables Residential rating

8.5

Company rating: 8.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

33rd of 205 rated real estate companies

Job description

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY!
If music to your ears is the hum of a well-oiled machine, you'll enjoy making that music in our service manager position. This key role is responsible for keeping our community humming along in the best possible condition while complying with safety standards. You're the go-to person who oversees the proper and timely completion of all maintenance requests and repairs with the added diversity of overseeing and performing hands-on turnkey work and inspections to ensure units are rent-ready as needed. Your strategic thinking skills get a workout as the one in charge of preventative maintenance, the best way to prevent costly and time-consuming emergency and service repairs, as you keep your service department efficient and consistent with the community's high standards. You're also in charge of managing your department's budget, keeping expenses within budgeting guidelines and putting on your thrifty thinking cap to find cost-saving measure that don't compromise quality. Customer service and helping with the cleanliness and marketability of the community tops off your duties as a vital player in the community's ability to renew and secure new leases.
• Participate in company training classes and meetings; ensure all service staff receives appropriate training as required
• Organize, prioritize and ensure service requests and repairs are made correctly and in timely manner
• Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
• Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
• Perform turnkey work as required and ensure all make-readies are inspected
• Adhere to the Standard Operating Procedures
• Possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
• Adhere to and enforce the company's personnel management policies and procedures
• Maintain a superior customer service relationship as per Gables Pledges of Customer Service
• Communicate effectively with residents, fellow associates, vendors and supervisors
• Work with community manager to handle maintenance-related resident problems
• Assist community manager with documenting counseling sessions with maintenance staff
• Maintain a preventative maintenance program to minimize emergency and service repairs
• Maintain hazard communications program; teach and promote safe work practices
• Assist with recruiting, hiring and training of quality staff; recommend promotions and terminations when necessary
• Work with community manager to obtain competitive bids for maintenance-related expenses
• Understand and adhere to budget guidelines
• Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community manager
• Understand and operate company computer software related to position requirements
• Contract use of outside vendors only when necessary
• Monitor inventory and maintain appropriate levels of parts and supplies
• Other tasks or duties as assigned by supervisor
Each job duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions.
Education
  • No specific level of education is required
  • Ability to read and write English for safety and productivity reasons
  • Ability to accurately perform basic mathematical functions

Professional Experience
  • Four years minimum experience as supervisor in community management maintenance, other building maintenance or related field. Renovation experience may be required for older properties built 5 or more years ago.

Attendance/Travel
  • Ability to work any of the seven days of the week, 52 weeks of the year. Our community staffing limitations make it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested.
  • Ability to travel to company training classes or to work at other communities as requested
  • On-call, after-hour emergency service may be required, with on-call staff required to live within a minimum distance to the community for efficient response time

Physical Requirements
  • Hand-on repairs and maintenance constitute 60 to 70 percent of duties; remaining time spent on general management functions and supervising work of associates and outside contractors
  • Perform general maintenance repair tasks professionally without endangering yourself, residents or fellow associates
  • Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit

Licenses/Equipment
  • Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job's functions
  • EPA certification Type I and II
  • Pest control, if performed in-house
  • Other licenses and certifications as required by Gables, state or federal law
  • Own set of basic hand tools; tools not provided by community
  • Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
  • Appropriate safety equipment and apparel that includes proper footwear, such as work boots

Skills
  • Ability to read, analyze and interpret all forms of information
  • Excellent written and verbal communication skills
  • Ability to accept and learn from constructive criticism
  • Well organized, detail oriented, efficient
  • Ability to prioritize and multi-task
  • Must be team oriented but able to work independently on occasion
  • Strong analytical and problem solving skills
  • Strong customer service orientation
  • Ability to meet deadlines which may include late hours and weekends as needed
  • Ability to follow oral and written instructions
  • Ability to lead and motivate a staff

Special skills include ability to diagnose problems with and repair the following:
  • Major appliances
  • HVAC, with EPA Certification
  • Basic to intermediate plumbing, sheetrock, general carpentry
  • Basic to intermediate electrical , when no license is required
  • Pool care and pest control if required by community
  • Roofs and gutters
  • Wallpaper/painting
  • Irrigation maintenance and repairs
  • Landscaping
  • Fountain maintenance and repairs
  • Foundation/sidewalk repairs
  • Ice/snow removal
  • Golf carts and small engine maintenance

Computer Skills
  • Basic computer and Internet knowledge
  • Ability to use Outlook

Learning and Development
  • Commit to ongoing professional development and career growth

Career Apparel
  • Must wear career apparel based on defined company standards

An Equal Opportunity Employer - M/F/D/V.
If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!
Not ready to apply? Sign up for our job alerts to learn about future openings of interest by clicking the "my account" icon at the top of the page and selecting the job alerts option from the drop down.

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