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Service Manager Jobs in Laughlin, NV (NOW HIRING)

Service Assistant

Searchlight, NV · On-site

$14.25 - $18.75/hr

- Service Assistant Report To ... General Manager, Manager Job Summary Maintains entire interior and exterior of restaurant. Busses ...

Service Team

Bullhead City, AZ

$13.50 - $18/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Service Team

Bullhead City, AZ · On-site

$13.50 - $18/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

customer service

Fort Mohave, AZ · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Service Porter (BHC)

Bullhead City, AZ · On-site

$13 - $15.50/hr

The service porter is responsible for coordinating with the service staff and assisting with ... Reporting any damage to the supervising manager * Coordinating work with team members and ...

Showing results 21-40

Service Manager information

See Laughlin, NV salary details

$29.9K

$63.5K

$107.5K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Laughlin, NV is $63,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities near Laughlin, NV are hiring for Service Manager jobs?

Cities near Laughlin, NV with the most Service Manager job openings:

Service Assistant

Denny's

Searchlight, NV • On-site

$14.25 - $18.75/hr

Part-time

Re-posted 15 days ago


Denny's rating

4.5

Company rating: 4.5 out of 10

Based on 258 frontline employees who took The Breakroom Quiz

82nd of 88 rated restaurants


Job description

Job Description - Service Assistant
Report To: General Manager, Manager
Job Summary
Maintains entire interior and exterior of restaurant. Busses tables and washes dishes.
Job Functions
  • Maintains landscape.
  • Sweeps, scrubs and cleans curbs, building pad, and dumpster area.
  • Racks, washes and sanitizes dishes, pots, pans, and utensils within prescribed standards for cleanliness and efficiency.
  • Clears add cleans tables.
  • Carries hays of dishes to the dishroom and returns clean dishware to service areas.
  • Cleans and organizes back of the house, e.g., sweeps and scrubs floors, removes garbage.
  • Cleans and organizes front of the house, e,g., sweeps, vacuums, removes trash, cleans restrooms and parking lot.
  • Completes deep cleaning duties (scrubs walls, cleans walk-in cooler/freezer, scrubs sidewalk, dumpster area).
  • Stores and rotates stock,
  • Assists other service personnel.

Accountabilities
  • Dining room tables are cleared and sanitized. Pots, pans, dishes, glassware, ice, and utensils are maintained in adequate supply throughout shift.
  • Front and back of the house are clean, organized and stocked at all times to ensure timely customer service. Restaurant exterior is clean, neat and organized.

Qualification Standards
  • Ability to lift 30lbs required.
  • Team player
  • Reliable and flexible
  • Bends, stoops, reaches, wipes and lifts.
  • Must have sufficient mobility to move and/or operate in work area.
  • Must work inside and outside.
  • Must be able to observe wares to ensure health requirements for cleanliness are met.
  • Must meet any state, county or municipal regulation pert4ining to health risk concerns about food handling.
  • Minimum 6 months exped. preferred

What Denny's employees say

Pay

Benefits

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