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Service Manager Jobs in Laredo, TX (NOW HIRING)

Doggett

Service Manager

Laredo, TX · On-site

Service Manager Location: Laredo, TX 78045 Job Summary We are seeking a dedicated and experienced Service Manager to lead our service department in Laredo, TX. The ideal candidate will be responsible ...

Doggett Freightliner

Service Manager

Laredo, TX · On-site

$80K - $120K/hr

Service Manager Location: Laredo, TX 78045 Job Summary We are seeking a dedicated and experienced Service Manager to lead our service department in Laredo, TX. The ideal candidate will be responsible ...

Sames Motor Company Inc

Service Manager

Laredo, TX · On-site

PURPOSE The Service Manager is responsible for overseeing the daily operations of the Service Department, ensuring optimal profitability, employee satisfaction, and customer loyalty. This position ...

Sames Honda

Service Manager

Laredo, TX · On-site

Description PURPOSE The Service Manager is responsible for overseeing the daily operations of the Service Department, ensuring optimal profitability, employee satisfaction, and customer loyalty. This ...

Sames Motor Company Inc

Service Manager

Laredo, TX · On-site

PURPOSE The Service Manager is responsible for overseeing the daily operations of the Service Department, ensuring optimal profitability, employee satisfaction, and customer loyalty. This position ...

EquipmentShare

Service Manager

Laredo, TX · On-site

We're hiring a Service Manager at our rental facility in Laredo, TX , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

My Melrose

PT Service Manager

Laredo, TX · On-site

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions ...

My Melrose

PT Service Manager

Laredo, TX

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions ...

Sames Laredo Chevrolet

SERVICE DRIVE MANAGER

Laredo, TX · On-site

Service Drive Manager Sames Auto Group Great service starts the moment a customer pulls into the service drive-and we're looking for a leader who can make every interaction count. Sames Auto Group is ...

Burlington

Operations/Service Manager V

Laredo, TX

$24.85 - $33.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Charlie Clark Auto Group

SERVICE LANE MANAGER

Laredo, TX · On-site

Service Drive Manager - Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for ...

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Service Manager information

See Laredo, TX salary details

$29K

$61.4K

$104K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Laredo, TX is $61,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $70,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Laredo, TX?

The most popular types of Service jobs in Laredo, TX are:

What are popular job titles related to Service Manager jobs in Laredo, TX?

For Service Manager jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Laredo, TX look for?

The top searched job categories for Service Manager jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Service Manager jobs?

Cities near Laredo, TX with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Laredo, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,420 per year, or $29.5 per hour.

Service Manager

Laredo, TX • On-site

Doggett
See more jobs at Doggettexternal

Full-time

Re-posted 5 days ago

Job description

Service Manager
Location: Laredo, TX 78045
Job Summary
We are seeking a dedicated and experienced Service Manager to lead our service department in Laredo, TX. The ideal candidate will be responsible for overseeing daily operations, managing service staff, ensuring customer satisfaction, and driving continuous improvement in service delivery.
Key Responsibilities
  • Manage and supervise the service team to ensure efficient and high-quality service delivery.
  • Develop and implement service policies and procedures to improve customer satisfaction and operational efficiency.
  • Coordinate with other departments to ensure seamless service operations.
  • Monitor service metrics and prepare reports to track performance and identify areas for improvement.
  • Handle escalated customer issues and resolve complaints promptly and professionally.
  • Recruit, train, and mentor service staff to maintain a skilled and motivated team.
  • Manage service budgets and control costs while maintaining service quality.
  • Stay updated on industry trends and best practices to keep the service department competitive.
Qualifications
  • Proven experience as a Service Manager or in a similar leadership role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze data and make informed decisions.
  • Customer-focused mindset with problem-solving skills.
  • Familiarity with service management software and tools is a plus.
  • High school diploma or equivalent required; Bachelor's degree preferred.
How to Apply
If you are a motivated leader with a passion for delivering exceptional service, please submit your resume and cover letter to our HR department.

Apply