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Service Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Cintas

Service Manager - Fire

Anaheim, CA · On-site

$78K - $103K/yr

Requisition Number: 224101 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Cintas

Service Manager - Fire

Anaheim, CA

$78K - $103K/yr

Requisition Number: 224101 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Month2Month

Customer Service Manager

Irvine, CA · On-site

Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. Collaborate cross-departmentally, streamlining communication and operations ...

Michaels Stores

Customer Service Manager

Costa Mesa, CA · On-site

$17.75 - $23.10/hr

Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...

Orion Talent

Field Service Manager

Santa Ana, CA · On-site

$120K/yr

Description Seeking an experienced Field Service Manager to lead and support our field service operations specializing in variable frequency drives (VFDs), motor control systems, and pumping systems.

the bugman

Pest Control Service Manager

Aliso Viejo, CA · On-site

$65K - $85K/yr

Top Five Reason to work at the bugman as a Service Manager * Positive & fun company culture * Outstanding reputation in the community * Capable and competent team members * Opportunity for ...

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Service Manager information

See Ladera Ranch, CA salary details

$35.1K

$74.4K

$126K

How much do service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service manager in Ladera Ranch, CA is $74,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $85,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Ladera Ranch, CA? The most popular types of Service jobs in Ladera Ranch, CA are:
What job categories do people searching Service Manager jobs in Ladera Ranch, CA look for? The top searched job categories for Service Manager jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Service Manager jobs? Cities near Ladera Ranch, CA with the most Service Manager job openings:
Service Manager jobs near you

Service Manager Wanted!

HealthCare Talent

Yorba Linda, CA • On-site

Full-time

Posted 10 days ago

Job description

Company Description

Talent Strategies is assisting our client in hiring a seasoned Service Manager to join our client's team in Orange County. This is a direct hire position with an immediate need. Candidate must be a dynamic service leader, who is passionate about promoting and maintaining high-quality service levels in the residential service installation field.

Our client is a fast growing company that specializes in residential service and installation. They are driven by their 7 Core Values (Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability). They have a high commitment level to their clients and community alike, and are looking for like-minded, passionate employees to help grow their team.

Job Description

Perform Supervisor role in the operation and maintenance of service levels for residential product lines

Occasional hands-on technical support as needed, as Company is in high-growth mode

Manage and guide service technicians, as well as, maintain involvement with Call Center Manager, Lead Coordination, and Dispatch Center Managers daily to ensure technicians are scheduled to the appropriate number of calls

Continuously evaluate current technician's skill sets and their training needs to invoice repairs. Ensure that technical training and product knowledge is ongoing, as well as, tracking the development and improvement of each technician

Invest time on personal development to increase personal leadership within departments

Lead, direct, and motivate all service technicians to reach their highest level of potential. Achieve maximum motivation and attitude within service department

Decrease the amount of call-backs and cost for warranties in the department, by utilizing training program

Achieve an overall attitude of being "On Time" with all service technicians

Increase club membership to an average of 50%

Establish goals for all service technicians to sell certain target products on a weekly basis

Conduct service meetings in an efficient and productive manner

Communicate with Dispatch Manager daily on reports, punctuality, skills and ability of Service Technicians

Communicate with Sales/Technical Trainer daily, on technical objectives and training programs

Complete "Ride-Alongs" with all Maintenance & Service Technicians

Provide an environment that promotes Company's high standards of performance by all team members

Bring forth a positive energy and enthusiasm for the success of the department

Ensure the success rate of all maintenance service technicians to guarantee work for the install department

Ensure the dress code has been followed to project a positive and professional image to clients

Maintain Company service vehicles for professional appearance, as they are mobile billboards for the Company

Qualifications

Minimum of 3-5 years of experience directly related to the duties and responsibilities specified

Management of a 10-12 field employees

Experience working in a high-growth business

Knowledge of management practices and principles

Ability to multi-task and work under pressure

Ability to prepare routine administrative paperwork

Ability to analyze and solve problems

Ability to effectively communicate, orally and in writing

Additional Information

If you feel that you have the skills we require, please respond to this posting with your contact information and your resume in a Word document. We look forward to hearing from you today!  

www.healthcaretalent.net

https://www.facebook.com/HCTalent

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