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Service Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Mr. Rooter

Service Manager

Anaheim, CA · On-site

$130K/yr

  • Medical

  • Vision

  • PTO

Position Summary The Service Manager is responsible for overseeing daily field operations, technician performance, customer satisfaction, scheduling efficiency, and service profitability for Mr.

Texas Roadhouse

Service Manager

Laguna Hills, CA

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Penske Automotive Group

Service Manager

Santa Ana, CA · On-site

$150K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Service Manager is responsible for running an efficient and profitable service department. This manager will operate the department at maximum production, controlling costs, building a loyal ...

Texas Roadhouse

Service Manager

Temecula, CA · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Laguna Hills, CA · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Temecula, CA

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Kilter Termite & Pest Control

Service Manager

Orange, CA · On-site

$56K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor and manage company credit and fuel cards assigned to the branch * Provide ongoing training and development for service personnel * Conduct quality control inspections to ensure compliance ...

Bridgestone Americas, Inc.

Service Manager

Brea, CA · On-site

$23.69 - $35.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Kilter Termite & Pest Control

Service Manager

Temecula, CA · On-site

$56K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor and manage company credit and fuel cards assigned to the branch * Provide ongoing training and development for service personnel * Conduct quality control inspections to ensure compliance ...

Soup 'n Fresh

Service Manager

Chino Hills, CA · On-site

The Service Manager at Soup 'n Fresh is a hands-on operational leader responsible for driving daily FOH excellence. This role ensures high guest satisfaction, upholds service standards, and ...

Texas Roadhouse

Assistant Service Manager

Temecula, CA

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Temecula, CA · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Midas

Automotive Service Manager

Tustin, CA · On-site

$60K - $100K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

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All JobsService JobsService Manager JobsService Manager Jobs in Ladera Ranch, CA

Service Manager information

See Ladera Ranch, CA salary details

$35.1K

$74.4K

$126K

How much do service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service manager in Ladera Ranch, CA is $74,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Ladera Ranch, CA?

The most popular types of Service jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Service Manager jobs?

Cities near Ladera Ranch, CA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,381 per year, or $35.8 per hour.

Service Manager

Mr. Rooter

Anaheim, CA • On-site

$130K/yr

Full-time

Medical, Vision, PTO

Re-posted 20 days ago

Job description

Position Summary
The Service Manager is responsible for overseeing daily field operations, technician performance, customer satisfaction, scheduling efficiency, and service profitability for Mr. Rooter Plumbing. This role ensures technicians are properly supported, trained, and held accountable while maintaining high standards of customer service, operational efficiency, and quality workmanship.
The Service Manager plays a key leadership role in coaching technicians, resolving customer concerns, improving productivity, maintaining company standards, and ensuring overall operational success.
Essential Duties & Responsibilities
  • Manage and oversee daily service operations and technician performance.
  • Supervise, coach, train, and mentor plumbing technicians to ensure quality workmanship and professionalism.
  • Monitor technician productivity, job performance, and customer satisfaction.
  • Perform camera inspections.
  • Support technicians in diagnosing complex plumbing issues and finding solutions when needed.
  • Ensure all technicians follow company policies, safety standards, and plumbing code requirements.
  • Review jobs for quality control, documentation, pricing accuracy, and customer satisfaction.
  • Handle escalated customer concerns and work toward prompt resolution.
  • Maintain strong communication between office staff, dispatch, and field technicians.
  • Support company goals related to growth, profitability, and customer retention.
  • Maintain inventory, equipment accountability, and vehicle standards.
  • Leadership Expectations

The Service Manager is expected to:
  • Lead by example with professionalism, accountability, and a positive attitude.
  • Build and maintain a high-performing team culture.
  • Hold employees accountable while coaching and developing team members.
  • Promote excellent customer service and uphold the Mr. Rooter Plumbing reputation.
  • Foster teamwork, communication, and employee engagement.
  • Benefits & Perks

At Mr. Rooter Plumbing, we value leadership and work-life balance.
What We Offer:
  • Every Other Weekend Off
  • Closed Sundays
  • No On-Call Rotation
  • Flexible Scheduling
  • Medical & Vision Benefits
  • Paid Vacation After One Year of Employment
  • Growth & Leadership Opportunities
  • Supportive Team Environment
  • Stable, Year-Round Work

Qualifications
  • 3+ years of plumbing experience required
  • Management or leadership experience is a plus
  • Strong understanding of residential and commercial plumbing operations
  • Ability to lead, coach, and hold technicians accountable
  • Excellent communication, problem-solving, and customer service skills
  • Strong organizational and time management abilities
  • Valid driver's license with an acceptable driving record
  • Ability to thrive in a fast-paced, team-oriented environment

Compensation & Benefits
Earn up to $130,000 per year! Compensation is based on experience, management skills, industry knowledge, and performance. We reward leaders who drive results, support technicians, and help grow the business.
This pairs really well with (no on-call, closed Sundays, every other weekend off) .
Apply Within Today!
Join a team that values leadership, work-life balance, and operational excellence.

Apply