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Service Manager Jobs in Kansas, OK (NOW HIRING)

Cerris Systems

Service Manager

Bentonville, AR · On-site

Nature of Work Manage assigned service department activities and personnel and, as required, manage small construction projects. Perform some direct sales and project work, as required. Essential ...

Midas

Automotive Service Manager

Bentonville, AR · On-site

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Shangri-La

Conference Services Manager

OK · On-site

Banquet and Culinary teams for menu planning and service timing * Rooms division for group room block management * Engineering, IT, and AV teams for technical setup * Security and other departments ...

Midas

Automotive Store Manager

Bentonville, AR · On-site

Bonus based on performance At Midas we are dedicated to providing quality services to customer ... The Midas Store Manager is responsible for business operations and store performance (safety ...

Village Green

Maintenance Manager

Bentonville, AR · On-site

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

Village Green

Maintenance Manager

Bentonville, AR · On-site

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

Village Green

Maintenance Manager

Bentonville, AR · On-site

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

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All JobsService JobsService Manager JobsService Manager Jobs in Kansas, OK

Service Manager information

See Kansas, OK salary details

$26.3K

$55.7K

$94.4K

How much do service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service manager in Kansas, OK is $55,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $64,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Kansas, OK?

The most popular types of Service jobs in Kansas, OK are:

What cities near Kansas, OK are hiring for Service Manager jobs?

Cities near Kansas, OK with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Kansas, OK as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,718 per year, or $26.8 per hour.

Service Manager

Cerris Systems

Bentonville, AR • On-site

Full-time

Re-posted 3 days ago

Job description

Work hard, have fun! At Cerris Systems, we believe in delivering quality craftsmanship while having fun along the way. Our group of construction companies prides itself on our almost 100-year history, our employee ownership structure, and our competitive pay and benefits. From the moment you start working with us, we've got your growth in mind. We believe Cerris isn't just a great place to start your career - it's a great place to watch it advance for years to come.
Come build the Extraordinary with us. Apply today!
Nature of Work
Manage assigned service department activities and personnel and, as required, manage small construction projects. Perform some direct sales and project work, as required.
Essential Duties & Responsibilities
  • Supervise & oversee daily activities of service and/or field technicians.
  • Perform project specific financial reviews and examine operating statements and job costs for problems and solutions.
  • Direct sales activities and maintain contacts with key customer accounts.
  • Support field technicians with trade specific technical support.
  • Perform budgeting and analysis of associated costs.
  • Ensure receivables and collections are processed in an appropriate manner.
  • Develop new opportunities for products and programs.
  • Interface with customers to resolve issues, as required.
  • Provide direction to assigned service and project personnel including staffing, training, reviewing performance, and recommending promotions.
  • Review scheduling and work assignments to assist the team with effective resource management.
  • Conduct performance evaluations for assigned team.
  • Review and approve direct reports' timecards, time off requests, and expenses.
  • Promote the company safety culture and safety awareness throughout the company, projects, or office.
  • Maintain a valid driver's license and satisfactory driving record which, per Company's vehicle policy, allows operation of a company vehicle.
  • Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Qualifications
  • Positive, self-motivated professional with good communication and interpersonal skills
  • Ability to actively prioritize, lead, collaborate with, and function well within a team-oriented
  • Ability to perform work accurately and completely, and in a timely manner
  • Solid communication skills, verbal and written
  • Ability to understand and implement best practice standards
  • Knowledge of organizational structure and available resources
  • Ability to quickly and effectively solve complex problems
  • Ability to multitask while delivering quality through attention to detail
  • Excellent organizational skills
  • Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels
  • Ability to be proactive and resourceful when issues arise
  • Ability to follow-up on inquiries in a timely manner
  • Ability to prioritize multiple projects
  • Proficiency in MS Office Suite, specifically Word, Excel, and Outlook
  • Ability to build relationships with team members and clients
  • Ability to learn and use a variety of company-related software, tools and systems necessary to meet business needs
  • Ability to provide mentorship to less experienced team members
  • Ability to manage a team.
  • Ability to provide performance management feedback and complete evaluations.
  • Ability to manage budgets, maximize profitability and generate future work through building relationships

Education
  • A minimum of a bachelor's degree from a four-year college/university or equivalent experience.

Experience
  • 5+ years of related work experience required.
  • Other work-related experience such as military, public service, on the job training programs, etc. may meet this requirement as determined by local management.

Physical Demands and Working Environment
  • Requires occasional travel to job sites with periods of overnight travel
  • Normal office environment
  • Periods of time walking on construction sites
  • Must be able to lift up to 25 pounds
  • Frequent activity: sitting, viewing, and typing on computer screen
  • Occasional activity: standing, walking, bending, reaching above shoulder, climbing and balancing, stooping, kneeling, crouching, and/or crawling
  • At times will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)
  • Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.

Cerris and its subsidiary companies are an Equal Opportunity Employer-EEO/AA/M/F/D/V/VEVRAA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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