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Service Manager Jobs in Jackson, TN (NOW HIRING)

H&R Agri-Power

Service Technician

Trenton, TN · On-site

Receive tickets from the Service Manager and complete work in a timely manner with little supervision. * Document repairs, maintenance, and parts used to complete the job per company standards.

H & R Agri-Power

Service Technician

Trenton, TN · On-site

Receive tickets from the Service Manager and complete work in a timely manner with little supervision. * Document repairs, maintenance, and parts used to complete the job per company standards.

Agri-power Inc

Service Technician

Trenton, TN

Receive tickets from the Service Manager and complete work in a timely manner with little supervision. * Document repairs, maintenance, and parts used to complete the job per company standards.

Meineke - 1863

Service Advisor

Jackson, TN · On-site

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability * Ensure repairs and maintenance tasks are ...

Meineke

Service Advisor

Jackson, TN · On-site

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability * Ensure repairs and maintenance tasks are ...

Hitachi

IT Service Delivery Manager

Alamo, TN · On-site

How you'll make an impact * Lead IT service delivery for assigned factory sites * Serve as the primary IT escalation point for the business * Ensure effective ticket management, triage, and ...

Hitachi, Ltd.

IT Service Delivery Manager

Alamo, TN · On-site

How you'll make an impact * Lead IT service delivery for assigned factory sites * Serve as the primary IT escalation point for the business * Ensure effective ticket management, triage, and ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Jackson, TN

Service Manager information

See Jackson, TN salary details

$27.6K

$58.6K

$99.2K

How much do service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service manager in Jackson, TN is $58,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $67,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Jackson, TN?

The most popular types of Service jobs in Jackson, TN are:

What are popular job titles related to Service Manager jobs in Jackson, TN?

For Service Manager jobs in Jackson, TN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Jackson, TN look for?

The top searched job categories for Service Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Service Manager jobs?

Cities near Jackson, TN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,590 per year, or $28.2 per hour.

Service Technician

H&R Agri-Power

Trenton, TN • On-site

Full-time

Re-posted 22 days ago

Job description

SUMMARY/OBJECTIVE
A Service Technician will perform mid-level and advanced diagnostics, maintenance, and repairs on farm equipment to fulfill customer's satisfaction. The Service Technician is labeled as such because this person has acquired advanced knowledge and experience that is required to be a successful and contributing team member. A successful Service Technician will perform the following tasks in a way that reflects H&R Agri-Power's mission to provide quality products/service at a fair price to afford a reasonable return on assets.
This position receives an hourly wage that is based on experience and knowledge. This position will also receive quarterly incentive bonuses that are based on job performance and output during that quarter.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Inspect and identify mechanical defects on farm equipment.
  • Determine appropriate vendor, navigate database to retrieve technical manuals, schematics, and procedures to determine the extent of repairs necessary.
  • Analyze and comprehend technical manuals, schematics, drawings, procedures, and government regulations.
  • Repair and/or replace components of a diesel engine's hydraulics, AC system, Electrical and Suspension systems, drive trains, steering, material handling, and operator comfort systems.
  • Carry out all mid-level and/or advanced repairs to ensure that equipment is returned to full mechanical and technical operation and the customer's needs have been fulfilled. When finished, check equipment and work to verify accuracy and quality.
  • Perform periodic maintenance, as needed, by lubing, checking, and filling fluids, replacing proper pieces and parts to ensure equipment remains in optimal condition.
  • Keep customers updated on prices, unforeseen repairs and/or maintenance and time frames for each task being completed.
  • Use basic knowledge to operate power tools, hand tools, sotters, welders, forklifts, heavy machinery, cranes, and other potentially dangerous machinery in the proper manner, with caution and complying with all company and government procedures and regulations.
  • Receive tickets from the Service Manager and complete work in a timely manner with little supervision.
  • Document repairs, maintenance, and parts used to complete the job per company standards.
  • Communicate with the Service Manager and Parts department to retrieve or order the appropriate parts to complete a service ticket.
  • Maintain a clean work area.
  • At all times, this person will perform all tasks, duties, and procedures in a manner that is safe for themselves and others by adhering to company and government standards
  • Complete all training that is assigned by deadlines set by vendors.
  • Maintain knowledge on all of the equipment and products H&R Agri-Power is currently offering. Remain up to date on new industry upgrades or technology.
  • Carry out other duties as assigned by Service, Parts, or Store Management.
  • Maintain a positive, professional, and safe work environment by interacting with peers, management and support resources in a way that promotes teamwork and a commitment to excellence.

Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
  • High School diploma or equivalent.
  • Experience navigating a computer.
  • 3+ years of experience as a Diesel/Heavy Equipment Tech.
  • Heavy Equipment or Diesel Tech. degree preferred, but not required.
  • Agriculture experience preferred, but not required

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Possess a willingness to teach
  • Possess first-rate time management and self-motivation
  • Able and willing to work in a team setting
  • Ability to apply logic and critical thinking to solve problems.
  • Ability to clearly communicate in written and verbal forms with co-workers and customers.
  • Possess advanced mechanical knowledge.
  • Must be 21 years of age or older with a valid driver's license and a clean driving record.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee or with reasonable accommodation to successfully perform the essential functions of this job.
  • Ability to move around the dealership building and grounds without assistance.
  • Ability to repeatedly bend, crouch, kneel, stand, reach, grasp, crawl, walk, or climb.
  • Ability to climb in, out of, and under large farm equipment.
  • Ability to operate all equipment in a safe and proper manner.
  • Ability to lift 10 pounds regularly, lift up-to 25 pounds frequently and occasionally lift 80 pounds.
  • Possess a visual acuity that will allow you to see small cracks, holes, and parts.
  • Ability to work in a non-climate-controlled environment or outside in inclement weather.

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