Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Spring, TX · On-site
$55K - $65K/yr
HomeTeam Service Manager At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our ...
New
Service Manager
Spring, TX · On-site
$55K - $65K/yr
HomeTeam Service Manager At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our ...
New
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Quick apply
Service Manager
Needville, TX · On-site
The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...
Be Seen First
Service Manager
Conroe, TX · On-site
$60K - $75K/yr
We are seeking a Service Manager in the Conroe, TX for a company that services agricultural and construction equipment. This position is responsible for overseeing daily service operations ...
New
Quick apply
Be Seen First
Service Manager
Conroe, TX · On-site
$60K - $75K/yr
We are seeking a Service Manager in the Conroe, TX for a company that services agricultural and construction equipment. This position is responsible for overseeing daily service operations ...
New
Service Manager
Katy, TX · On-site
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager
Katy, TX · On-site
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager
Katy, TX · On-site
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Quick apply
Service Manager
Katy, TX · On-site
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Quick apply
Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager information
See Houston, TX salary details
$31.5K - $38.9K
6% of jobs
$38.9K - $46.4K
11% of jobs
$49.9K is the 25th percentile. Wages below this are outliers.
$46.4K - $53.8K
16% of jobs
$53.8K - $61.2K
16% of jobs
The median wage is $61.5K / yr.
$61.2K - $68.6K
15% of jobs
$74.2K is the 75th percentile. Wages above this are outliers.
$68.6K - $76K
14% of jobs
$76K - $83.5K
9% of jobs
$83.5K - $90.9K
5% of jobs
$90.9K - $98.3K
4% of jobs
$98.3K - $105.7K
2% of jobs
$105.7K - $113.2K
1% of jobs
$31.5K
$66.8K
$113.2K
How much do service manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for service manager in Houston, TX is $66,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $76,900.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Houston, TX?
The most popular types of Service jobs in Houston, TX are:
What are popular job titles related to Service Manager jobs in Houston, TX?
For Service Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Houston, TX look for?
The top searched job categories for Service Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Service Manager jobs?
Cities near Houston, TX with the most Service Manager job openings:
Other
Re-posted 9 days ago
Job description
Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
JOB SUMMARY
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
REPORTS TO: Community Manager and Regional Maintenance Supervisor
SUPERVISES: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.
2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units.
3. Coordinate, schedule and prepare vacant apartment units for move-in.
4. Coordinate and schedule appropriate safety and skills training for maintenance employees.
5. Identify and correct hazardous property conditions that could place the property in a liable position.
6. Ordering supplies and managing maintenance budget.
7. Coordinate, schedule, and perform preventative maintenance on equipment and units.
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required.
KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make-ready.
• Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.
JOB SUMMARY
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
REPORTS TO: Community Manager and Regional Maintenance Supervisor
SUPERVISES: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.
2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units.
3. Coordinate, schedule and prepare vacant apartment units for move-in.
4. Coordinate and schedule appropriate safety and skills training for maintenance employees.
5. Identify and correct hazardous property conditions that could place the property in a liable position.
6. Ordering supplies and managing maintenance budget.
7. Coordinate, schedule, and perform preventative maintenance on equipment and units.
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required.
KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make-ready.
• Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.