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Service Manager Jobs in Houston, TX (NOW HIRING)

Fluid Service Technologies

Service Manager

Conroe, TX · On-site

The Service Division provides CNC machine and industrial fluid management services to manufacturers across the aerospace, defense, automotive, energy, and general manufacturing sectors, delivered ...

Croft Production Systems

Service Manager

Needville, TX · On-site

The Service Manager plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. This ...

Holiday World RV

Service Manager

Katy, TX · On-site

Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...

Holiday World RV

Service Manager

Katy, TX · On-site

Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...

Holiday World RV

Service Manager

Katy, TX · On-site

Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...

Allied Orion Group

Service Manager

Houston, TX · On-site

The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...

Holiday World RV

Service Manager

Katy, TX · On-site

Service Manager - Recreational Vehicle If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. Houston ...

AmeriTech Staffing, Inc.

Be Seen First

Service Manager

Conroe, TX · On-site

$60K - $75K/yr

We are seeking a Service Manager in the Conroe, TX for a company that services agricultural and construction equipment. This position is responsible for overseeing daily service operations ...

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Service Manager information

See Houston, TX salary details

$31.5K

$66.8K

$113.2K

How much do service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service manager in Houston, TX is $66,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $76,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Houston, TX?

The most popular types of Service jobs in Houston, TX are:

What are popular job titles related to Service Manager jobs in Houston, TX?

For Service Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Houston, TX look for?

The top searched job categories for Service Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Service Manager jobs?

Cities near Houston, TX with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,820 per year, or $32.1 per hour.

Service Manager

Fluid Service Technologies

Conroe, TX • On-site

Other

Posted 9 days ago

Job description

About D-Ash Industrials

D-Ash Industrials is a growing, acquisition-driven industrial platform built on technical excellence, customer partnership, and continuous improvement. The Service Division provides CNC machine and industrial fluid management services to manufacturers across the aerospace, defense, automotive, energy, and general manufacturing sectors, delivered under our Fluid Service Technologies brand. Our technicians work on site at customer facilities and from mobile crews serving customers across multiple states.



About the Position

The Service Manager leads the Service Division and is responsible for how service work is delivered, staffed, and priced across every D-Ash Industrials brand. Reporting to the President, this individual manages the service leadership team and is accountable for delivery quality, customer satisfaction, and the financial performance of the division.


This is an operating leadership role. The Service Manager makes the decisions that determine how the business runs day to day, works directly with customers at the plant level, and leads a workforce that is largely dispersed across customer sited.


Job Duties & Responsibilities:

Service Delivery

  • Lead the delivery of all service work across the platform, both at customer facilities and through mobile crews
  • Set staffing levels and crew assignments to meet customer commitments
  • Maintain service quality and safety standards across all locations
  • Resolve escalated delivery and customer service issues


Customer Accounts

  • Maintain relationships with key customer contacts at the plant and management level
  • Approve pricing, scope, and staffing on new and renewing work
  • Support the sales organization on feasibility, scoping, and delivery planning for new opportunities
  • Manage contract renewals and identify opportunities to grow existing accounts


Team Leadership

  • Lead, develop, and hold accountable the service leadership team
  • Build and maintain a regular presence with technicians working at customer locations
  • Partner with technical leadership on technician training, skill development, and safety
  • Manage retention, hiring, and succession across the service workforce


Business Performance

  • Own the financial performance of the division, including margin and labor productivity
  • Review operating results monthly and act on variances to plan
  • Report division performance to company leadership
  • Support annual budgeting and staffing plans


Required Qualifications

  • 5+ years of experience leading a service department or multi-site service operation
  • Experience with pricing, staffing, and account decisions, including responsibility for financial results
  • Experience managing field technicians, including personnel working at customer locations
  • Ability to read a profit and loss statement and explain performance in operational terms
  • Credibility with technicians and plant-level customer contacts, with comfort on an active manufacturing floor
  • Strong written and verbal communication skills
  • Based in the Conroe/North Houston area
  • Valid driver's license and ability to meet customer site access and background requirements


Preferred Qualifications

  • Background in industrial services, metalworking fluids, machine tool service, lubrication services, or plant services
  • Experience with on-site service contracts, contract staffing, or managed service agreements
  • Experience with field service management, dispatch, or job costing software
  • Experience supporting aerospace or defense manufacturing customers
  • Bachelor's degree in a business, engineering, or technical discipline

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