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Service Manager Jobs in Hope, AR (NOW HIRING)

National HVAC Service

HVAC Service Technician

Hope, AR · On-site

Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required. Job stress will range from ...

RichSmith Management

Service Tech

Texarkana, AR · On-site

$14 - $16/hr

Why Work With Us At RichSmith Management , we are committed to excellence and teamwork. We offer a ... Completing all service requests within one business day, except in extraordinary circumstances.

RichSmith Management

Service Tech

Texarkana, AR · On-site

$14 - $16/hr

Why Join RichSmith Management? * Competitive pay * Full benefits package including health, dental ... Complete all service requests within one business day , when possible * Oversee turnkey work in ...

Fun Town RV, LP

Detailer

Texarkana, AR · On-site

$13.25 - $17.25/hr

Report any damage or required repairs to the Parts/Service Manager. Team Support * Support service team operations by maintaining a clean and organized workspace. * Perform other duties as assigned ...

FleetPride, Inc.

Diesel Technician II

Texarkana, AR · On-site

$24 - $30/hr

Good communication skills with the service manager, service writer and customers about jobs in progress. * Ability to provide your own tools and box. * Valid DL with good driving record. * CDL is a ...

Sonic Drive-In

General Manager

Texarkana, TX · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Guernsey Holdings LLC

General Manager

Texarkana, AR · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Sonic Drive-In

General Manager

Texarkana, AR · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Sonic Drive-In

General Manager

Texarkana, TX · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Guernsey Holdings LLC

General Manager

Texarkana, TX · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Guernsey Holdings LLC

General Manager

Texarkana, TX · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

RichSmith

Service Tech

Texarkana, AR

Why Work With Us At RichSmith Management , we are committed to excellence and teamwork. We offer a ... Completing all service requests within one business day, except in extraordinary circumstances.

Panda Restaurant Group

Service Team

Texarkana, TX

$14 - $18.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

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Service Manager information

See Hope, AR salary details

$32.3K

$68.5K

$116K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Hope, AR is $68,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What cities near Hope, AR are hiring for Service Manager jobs? Cities near Hope, AR with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Hope, AR as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $68,516 per year, or $32.9 per hour.

HVAC Service Technician

National HVAC Service

Hope, AR

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Description

Description

The commercial service technician represents National HVAC Service by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location.  Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling.  

In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral, written and electronic communication skills via phone, computer, and face to face.  You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers.  Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required.  Job stress will range from moderate to extreme, with an average day being moderately stressful.

About National HVAC Service:

National HVAC Service provides exceptional HVAC, building automation and energy services in commercial, industrial and mission critical buildings. Career opportunities are abundant as we are part of the nationwide Service Logic organization comprised of similar companies working together across the United States.

Benefits Include:

  • Paid Time Off
  • Incredible healthcare benefits with low employee contribution required
  • 401(k) Plan with company match
  • Company paid holidays
  • Company vehicle
  • Company cell phone
  • Available reimbursement for continuing education and training to invest in the careers of our employees
  • Dynamic work environment focused on customer satisfaction through employee team empowerment 

Requirements

  • 5+ years' experience as a HVAC Technician
  • Valid drivers' license
  • Computer literacy 
  • EPA Universal certification
  • Excellent customer service skills
  • Must be able to work independently and as a team member
  • Strong  communication and documentation skills
  • Satisfactory completion of company background check, drug screening, and motor vehicle      report

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