ZipRecruiter

Log In

1

Service Manager Jobs in Fort Smith, AR (NOW HIRING)

Aviagen Group

Technical Service Manager

Sallisaw, OK

$97K - $97K/yr

Primary responsibilities will include servicing our customers within the region and supporting the regional business manager in development and implementation of company action plans. These ...

New

The Larson Group

Mobile Diesel Service Technician

Van Buren, AR · On-site

$25.50 - $34.25/hr

Communicate with Service Manager regarding parts that are not available for repairs. * Download and save Paccar Solutions/Decisiv: all pictures, engine files (before and after repair), and diagnostic ...

The Larson Group

Mobile Diesel Service Technician

Van Buren, AR · On-site

$25.50 - $34.25/hr

Communicate with Service Manager regarding parts that are not available for repairs. * Download and save Paccar Solutions/Decisiv: all pictures, engine files (before and after repair), and diagnostic ...

Tjx

Customer Experience Supervisor

Fort Smith, AR · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Fort Smith, AR

Service Manager information

See Fort Smith, AR salary details

$28.2K

$59.8K

$101.2K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Fort Smith, AR is $59,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Fort Smith, AR?

The most popular types of Service jobs in Fort Smith, AR are:

What are popular job titles related to Service Manager jobs in Fort Smith, AR?

For Service Manager jobs in Fort Smith, AR, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Fort Smith, AR look for?

The top searched job categories for Service Manager jobs in Fort Smith, AR are:

What cities near Fort Smith, AR are hiring for Service Manager jobs?

Cities near Fort Smith, AR with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Fort Smith, AR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,776 per year, or $28.7 per hour.

Technical Service Manager

Sallisaw, OK

Aviagen Group
Agriculture

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

107th of 120 rated laboratories

People enjoy working here

Paid breaks

Learn more about Aviagen Groupexternal

$97K - $97K/yr

Full-time

Posted 3 days ago

New

Job description

Job Description Summary:

We are seeking an outstanding individual to provide sales and technical support to our customers. Primary responsibilities will include servicing our customers within the region and supporting the regional business manager in development and implementation of company action plans. These responsibilities include providing sales support, technical support, customer service, and annual business planning for their particular region. This position will also work closely with other team members within the business units to develop and implement strategies to improve and/or maintain Aviagen's standing in the industry by attaining exceptional genetic potential of the Aviagen line of products.

Job Description:

Primary responsibilities will include:

  • Establishing sales, service, and support goals for all assigned regional accounts.
  • Developing plans and deploying resources to implement agreed to sales and technical support strategies with customers within assigned area.
  • Identifying and tracking specific performance records and results for assigned accounts.
  • Work with technical specialist in support of customer needs.
  • Identify and develop relationships with key decision makers, as needed, to facilitate opportunities for sales, maintaining sales, and implementing technical support strategies within their customer base.
  • Maintain regular on-site customer visits and up to date customer visit reports.
  • Manage individual budget, including strategic agreed to entertaining.
  • Understand Aviagen technical management recommendations and work closely with all the business unit teams to implement best practices with our customers to attain Genetic Potential of the Aviagen products.
  • Represent Aviagen at selected industry associations, seminars, events and functions.
  • Significant travel required
  • Must reside within the assigned territory
  • Vehicle that meets company program requirements

The ideal candidate will possess the following characteristics:

  • 5 years in experience in poultry production.
  • Bachelor of Science, or Bachelor of Arts.
  • Understanding of poultry technology and current best management practices in the following areas: Breeder Production, Broiler Production, Ventilation, and Processing.
  • Interpersonal skills including leadership, personal accountability, time management, conflict management, and good organizational skills.
  • Communication skills including the ability to present to any level of corporate management including Power Point, written communication, oral communication, negotiations, meeting skills, social skills, computer skills including e-mail, spreadsheets, use of computer database, formal letter writing and economic modeling.
  • Computer skills including e-mail, spreadsheets, use of computer database, formal letter writing, and economic modeling.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Aviagen employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply