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Service Manager Jobs in Georgetown, MA (NOW HIRING)

Car Guys Inc.

Dealership Service Manager

Windham, NH

$100K - $150K/yr

You must have a solid track record as a Service Manager. * You must have a desire to be the best at what you do. * Must have a keen knowledge and understanding of the how the Service and parts ...

Blank Label

Customer Service Manager

Boston, MA · On-site

The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client ...

Blank Label

Customer Service Manager

Boston, MA · On-site

The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client ...

Mission Management Group

Guest Service Manager

Beverly, MA · On-site

$55K - $65K/yr

DESCRIPTION Leadership The Guest Service Manager focuses on eliminating "Anonymous" service through making connections with guests and exceeding their expectations. Knows and understands the product.

Limbach Company LLC

Area Service Manager

Burlington, MA · On-site

$130K - $150K/yr

As Area Service Manager, you will be responsible for the traditional mechanical service component of the integrated ODR business including preventative maintenance, fixed price work orders ...

Huntsman

Technical Service Manager

Derry, NH

$117K - $117K/yr

: Technical Service Manager Huntsman is seeking a Technical Service Manager supporting the Polyurethanes - Elastomers Business Unit located in Derry, New Hampshire or Auburn Hills, Michigan . This ...

Huntsman Corporation

Technical Service Manager

Derry, NH · On-site

$117K - $117K/yr

: Technical Service Manager Huntsman is seeking a Technical Service Manager supporting the Polyurethanes - Elastomers Business Unit located in Derry, New Hampshire or Auburn Hills, Michigan . This ...

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Service Manager information

See Georgetown, MA salary details

$36.7K

$77.8K

$131.7K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Georgetown, MA is $77,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What cities near Georgetown, MA are hiring for Service Manager jobs? Cities near Georgetown, MA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Georgetown, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,781 per year, or $37.4 per hour.

Dealership Service Manager

Car Guys Inc.

Windham, NH

$100K - $150K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 hours ago

Job description

CarGuys Inc. -America’s #1 Automotive Recruiter

If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.

Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s .

Currently we have a dealership in your area looking to hire a Service Manager.

If you are a top performer, excel at being a Fixed Ops Manager then we have a state-of-the-art dealership looking for you.

We have dealerships hiring right now who may offer you:

  • Salary plus performance-based commissions

  • Opportunity for Bonus Pay

  • Top shelf benefits including health, dental, retirement plans and more

  • Factory training and reimbursement for state and local certifications

  • Established customer base with a shop packed with hours available

  • Flexible PTO time

  • Employee Discounts including parts

  • Growth and advancement opportunities

  • Long term job security

Job Requirements:

  • You must have a solid track record as a Service Manager.

  • You must have a desire to be the best at what you do.

  • Must have a keen knowledge and understanding of the how the Service and parts departments operates and profits

  • Must have a customer focused mindset

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*You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.