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Service Manager Jobs in Gainesville, GA (NOW HIRING)

Hilltop Residential

Service Manager

Cumming, GA · On-site

Job Type Full-time Description Service Manager - Preston Pointe Apartments At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that ...

Bubba's 33

Assistant Service Manager

Buford, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Buford, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Hobby Lobby Careers

Customer Service Manager

Duluth, GA

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Texas Roadhouse

Assistant Service Manager

Athens, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Athens, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Hobby Lobby

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

STYL Residential

Sr. Service Manager

Duluth, GA · On-site

$80 - $100/hr

STYL Residential is looking to hire a Sr. Service Manager to apply outstanding leadership and technical skill at our community in Duluth, GA. About Us STYL Residential is a vertically integrated ...

STYL Residential

Sr. Service Manager

Duluth, GA · On-site

STYL Residential is looking to hire a Sr. Service Manager to apply outstanding leadership and technical skill at our community in Duluth, GA. About Us STYL Residential is a vertically integrated ...

Burlington

Operations Service Manager

Alpharetta, GA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Gainesville, GA

Service Manager information

See Gainesville, GA salary details

$30.8K

$65.2K

$110.5K

How much do service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service manager in Gainesville, GA is $65,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Gainesville, GA?

The most popular types of Service jobs in Gainesville, GA are:

What are popular job titles related to Service Manager jobs in Gainesville, GA?

For Service Manager jobs in Gainesville, GA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Gainesville, GA look for?

The top searched job categories for Service Manager jobs in Gainesville, GA are:

What cities near Gainesville, GA are hiring for Service Manager jobs?

Cities near Gainesville, GA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Gainesville, GA as of September 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,244 per year, or $31.4 per hour.

Service Manager

Hilltop Residential

Cumming, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Service Manager - Preston Pointe Apartments
At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.
Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first - Hilltop Residential is it!
Hilltop Residential Offers Great Benefits!
• Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth
Essential Responsibilities
• Organize, prioritize, and guarantee service requests and repairs are made correctly and in timely manner
• Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
• Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
• Understand and execute service requests using computer software systems daily
• Perform turnkey work as required and ensure all make-readies are inspected
• Follow the standard operating procedures
• Keep basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
• Follow and enforce the company's policies and procedures
• Communicate effectively with residents, fellow associates, vendors, and supervisors
• Work with community director to handle maintenance-related resident problems
• Assist community director with documenting counseling sessions with maintenance staff
• Maintain a preventative maintenance program to minimize emergency and service repairs
• Maintain hazard communications program; teach and promote safe work practices
• Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary
• Work with community director to obtain competitive bids for maintenance-related expenses
• Understand and adhere to budget guidelines
• Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director
• Monitor inventory and maintain appropriate levels of parts and supplies
Requirements
• 1+ years of hands-on general maintenance experience
• Strong proficiency with property management software systems
• Availability to work a flexible schedule, including weekends
• Rotating on-call responsibility for after-hours emergencies
• EPA/HVAC license or certification
• Valid driver's license and/or access to reliable transportation
This role will require an EPA Universal or HVAC certification. If you meet all other requirements and are chosen for this position, Hilltop Residential will invest in your professional development by covering the cost for you to obtain the required certification.
Applicants are evaluated on the basis of job qualifications-not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.

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