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Service Manager Jobs in Fallon, NV (NOW HIRING)

WaFd Bank

CSS

Fernley, NV · On-site

$19.33 - $26.20/hr

... service recommendations for both consumer and small business clients. * Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow management, and daily ...

WaFd Bank

CSS

Fernley, NV

$19.33 - $26.20/hr

... service recommendations for both consumer and small business clients. * Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow management, and daily ...

Panda Restaurant Group

Service Team

Fernley, NV

$20 - $23/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

J & J Ventures Inc

Service Host

Fernley, NV · On-site

$14.75 - $20/hr

Experience working professionally with other department personnel, co-workers and management. * Proven experience providing high level of guest service. * Pleasant personality, team-oriented, and ...

J&J Ventures

Service Host

Fernley, NV · On-site

$14.75 - $20/hr

Experience working professionally with other department personnel, co-workers and management. * Proven experience providing high level of guest service. * Pleasant personality, team-oriented, and ...

AutoZone

Part Sales Manager - Full Time

Fernley, NV · On-site

$16.05 - $16.95/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

New

AutoZone

Part Sales Manager - Full Time

Fallon, NV · On-site

$15.10 - $15.96/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

New

AutoZone

Part Sales Manager - Full Time

Fallon, NV

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

New

AutoZone

Part Sales Manager - Full Time

Fernley, NV

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

New

Domino's

Customer Service Rep

Fernley, NV · On-site

$16.75 - $23/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Fallon, NV · On-site

$15.25 - $20.75/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

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Service Manager information

See Fallon, NV salary details

$31.4K

$66.6K

$112.7K

How much do service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service manager in Fallon, NV is $66,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Fallon, NV?

The most popular types of Service jobs in Fallon, NV are:

What are popular job titles related to Service Manager jobs in Fallon, NV?

For Service Manager jobs in Fallon, NV, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Fallon, NV look for?

The top searched job categories for Service Manager jobs in Fallon, NV are:

What cities near Fallon, NV are hiring for Service Manager jobs?

Cities near Fallon, NV with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Fallon, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,563 per year, or $32 per hour.

CSS

Fernley, NV • On-site

WaFd Bank
Commercial Banking • 1 - 5K employees

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

7th of 172 rated banks

Great coworkers

People enjoy working here

Good employer

Learn more about WaFd Bankexternal

$19.33 - $26.20/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Min
USD $19.33/Hr.
Max
USD $26.20/Hr.
Job Summary
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Supervisor (CSS).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
This is a supervisory position responsible for providing high-quality service to retail bank clients by administering branch operations and supervising multiple Customer Service Representatives.
A successful Customer Service Supervisor must:
  • Ensure high level of customer satisfaction through the delivery of excellent service.
  • Assist clients by recognizing opportunities and making appropriate product and service recommendations for both consumer and small business clients.
  • Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow management, and daily adherence to operational processes and policies.
  • Assist the manager in suggesting ways to optimize operational effectiveness, productivity, and efficiency to build shareholder value.
  • Demonstrate and apply skills necessary to open all account types and originate loans.
  • Develop competencies and certifications/registration necessary to support branch performance goals.
  • Assume responsibility for the branch in the absence of other branch leadership.
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications
Education/Skills/Training:
  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Must have excellent organizational and analytical skills and superior written and oral communication skills.
  • Must be certified in the IRA Road Map and participate in branch onboarding of new hires.

Experience:
  • Prior banking and supervisory experience preferred, including previous work in retail, consumer service delivery, or client relations.

Benefits
At WaFd Bank you get all of these great benefits!
  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • 401(k) plan
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act 2026
Requisition Post Information* : Posted Date
7/17/2026

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