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Service Manager Jobs in Duncan, OK (NOW HIRING)

Ace Hardware

Manager

Duncan, OK · On-site

$16 - $21.50/hr

Do you enjoy working with a loving team focused on excellent customer service? If yes, then this ... As a talented Assistant Store Manager, you will thrive in a friendly atmosphere with competitive ...

Fort Sill Apache Companies

Drop Team Manager

Lawton, OK · On-site

* Manage all elements of the casino's Drop Team Operation and participate, when necessary, in the ... Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle ...

Gilchrist Automotive

Service Advisor

Lawton, OK · On-site

Service Advisor Location: Lawton, OK, 73505 Skills: Service Advisor We are seeking a highly ... Strong organizational and time management skills * Ability to work in a fast-paced environment

AutoZone

Part Sales Manager - Part Time

Elgin, OK · On-site

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

Dollartree

Customer Service Associate

Healdton, OK · On-site

$12.25 - $16.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Healdton, OK · On-site

$12.25 - $16.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsService JobsService Manager JobsService Manager Jobs in Duncan, OK

Service Manager information

See Duncan, OK salary details

$31.8K

$67.3K

$114K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Duncan, OK is $67,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Duncan, OK?

The most popular types of Service jobs in Duncan, OK are:

What are popular job titles related to Service Manager jobs in Duncan, OK?

For Service Manager jobs in Duncan, OK, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Duncan, OK look for?

The top searched job categories for Service Manager jobs in Duncan, OK are:

What cities near Duncan, OK are hiring for Service Manager jobs?

Cities near Duncan, OK with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Duncan, OK as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,322 per year, or $32.4 per hour.

Manager

Ace Hardware

Duncan, OK • On-site

$16 - $21.50/hr

Full-time

Medical, PTO

Re-posted 22 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Ace Hardware Corporation

Based on 1,498 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Home improvement retailers average

Based on 16,882 frontline employees who took The Breakroom Quiz

Job description

Ace Hardware Urgent Hiring: Immediate Opening for a Highly Skilled Assistant Store Manager

Are you looking for a fun and dynamic work environment where you can grow your leadership skills? Do you enjoy working with a loving team focused on excellent customer service? If yes, then this exciting opportunity at Ace Hardware is perfect for you!

Join 66 Hardware Company, a growing group of Ace Hardware Co-ops with 5 stores in North Texas and 2 in Oklahoma, known for being local, loyal, and community focused. As a talented Assistant Store Manager, you will thrive in a friendly atmosphere with competitive wages, great benefits, and the chance to develop your career in retail management.

Key Responsibilities

  • Lead and motivate associates to provide deliciously outstanding customer service
  • Manage daily store operations including opening, closing, and maintaining a safe work environment
  • Supervise merchandising, inventory control, and loss prevention efforts
  • Train, coach, and develop team members to promote a positive and enthusiastic store culture
  • Handle customer concerns promptly and professionally to ensure satisfaction

Qualifications & Experience

  • High School diploma or GED equivalent; NHRA Advanced Course in Hardware Retailing is a plus
  • Previous retail management experience preferred, hardware experience highly valued
  • Ability to lift up to 40 lbs, stand and walk for extended periods during shifts

Why Join Ace Hardware?

  • Enjoy paid time off, health insurance, employee discounts, and bonus pay opportunities
  • Work full-time with a supportive team in a fun, active, and community-oriented environment
  • Gain valuable skills in leadership, store operations, and retail merchandising
  • Participate in a company that values your growth and advancement

Work Schedule & Location

  • 8-hour shifts with weekend, holiday, and day shift availability required
  • On-site position at your local Ace Hardware store

Location: 05949 | Duncan Ace 3209 US-81, Duncan, OK 73533, USA

Ready to build a future with purpose and community? Apply now and start your rewarding journey with Ace Hardware today!

66 Hardware Company is a group of 7 (and growing!) Ace Hardware Co-ops in North Texas and Oklahoma. We're your local hardware store and we're a part of your community. Ace Hardware has over 5,000 stores around the world and the majority of those stores are independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. Our owners are heavily involved in store operations, and we have a team of folks at the group level to support the stores where needed. While others have become large and impersonal, here at 66 Hardware Ace stores, we've remained small and very personal.

Working at Ace Hardware Corporation

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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