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Service Manager Jobs in Diamondhead, MS (NOW HIRING)

Morgan Properties

Senior Service Technician

Slidell, LA · On-site

$24 - $26/hr

We are seeking a Senior Service Technician with a "Whatever It Takes" approach to join our team ... Manage and organize inventory of all maintenance materials * Establish and drive schedules ...

Astro Ford

Service Advisor

Diberville, MS · On-site

Prepare repair orders in the CRM software, outlining the needed services and costs. Explain the ... nature of potential repairs and maintenance needs in a clear and understandable manner. Consult ...

Trident Chicken LLC

General Manager

Biloxi, MS · On-site

As General Manager, you'll lead your restaurant team to deliver crave-worthy chicken, exceptional service, and a clean, welcoming environment for guests and team members alike. You'll be responsible ...

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All JobsService JobsService Manager JobsService Manager Jobs in Diamondhead, MS

Service Manager information

See Diamondhead, MS salary details

$26.3K

$55.8K

$94.5K

How much do service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service manager in Diamondhead, MS is $55,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Diamondhead, MS? The most popular types of Service jobs in Diamondhead, MS are:
What cities near Diamondhead, MS are hiring for Service Manager jobs? Cities near Diamondhead, MS with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Diamondhead, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,829 per year, or $26.8 per hour.

Senior Service Technician

Morgan Properties

Slidell, LA • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

85th of 202 rated real estate companies

Job description

Now Hiring Experienced Senior Service Technicians | Competitive Pay, Benefits & Career Growth
What you will be doing: We are seeking a Senior Service Technician with a "Whatever It Takes" approach to join our team! This is a hands-on leadership role where you will be expected to step in, take ownership, and deliver results right away.
In this full-time role, you will be responsible for ensuring that the physical aspects of the community meet company standards and applicable laws. As the Senior Service Technician, you will:
  • Lead, develop, and mentor the team in diagnosing problems and completing repairs
  • Provide expert-level troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliances
  • Be accountable for a 24-hour on-call schedule, including personal availability for emergencies such as snow, ice, or urgent site issues
  • Manage and organize inventory of all maintenance materials
  • Establish and drive schedules - on-call coverage, preventive maintenance, make-readies, and daily work orders
  • Conduct regular inspections of community buildings and vacant units
  • Execute tasks assigned by the Service Manager with urgency and accountability

What Sets You Apart: We're looking for a driven professional who takes pride in their work and is committed to long-term career growth and skill development, including pursuing certifications. You bring a strong sense of respect through teamwork and customer service, operate with integrity by being reliable and accountable, and leverage a diverse skill set to adapt across different challenges. You also demonstrate an entrepreneurial spirit by taking initiative, leading by example, and stepping up to own projects and drive results.
What we'll expect from you:
  • Active and valid driver's license and personal vehicle
  • Ability to live within a 30-minute commute of the property
  • HVAC/EPA/CFC Certification preferred
  • One-year certificate, 2-4+ years of related experience, or equivalent education
  • Ability to lead, work fast, and operate without constant

Benefits of Employment:
  • Pay Range: $24.00-$26.00/hr
  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions - paid monthly
  • $300 Morgan Essentials - paid quarterly
  • On-call Appreciation - $15/day for holding the on-call phone
  • Employee referral program - up to $750
  • Education/Tuition Reimbursement Program

Full Benefits Package:
  • Medical, Dental, and Vision
  • Life/AD&D Insurance
  • Long- and short-term disability
  • 401(k) with company match
  • Generous paid time off, including 10 holidays + sick leave
  • Employee Assistance Program
  • Additional employee discounts

#AC4546
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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