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Service Manager Jobs in Dallas, GA (NOW HIRING)

Autonomous

Automotive Service Manager

Kennesaw, GA

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

Valcourt Group

Be Seen First

Roofing Service Manager

Atlanta, GA · On-site

$80K - $90K/yr

This position is responsible for managing daily service operations, leading and developing service technicians, estimating repair work, maintaining strong customer relationships, and ensuring the ...

Autonomous

Automotive Service Manager

Kennesaw, GA

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

Autonomous

Automotive Service Manager

Kennesaw, GA · On-site

Our successful dealership is looking for an Experienced Automotive Service Manager to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Service Manager to oversee ...

Bass Pro Shops

Boat Service Manager

Acworth, GA · On-site

The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free ...

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All JobsService JobsService Manager JobsService Manager Jobs in Dallas, GA

Service Manager information

See Dallas, GA salary details

$29.8K

$63.2K

$107.1K

How much do service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service manager in Dallas, GA is $63,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Dallas, GA? The most popular types of Service jobs in Dallas, GA are:
What are popular job titles related to Service Manager jobs in Dallas, GA? For Service Manager jobs in Dallas, GA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Dallas, GA look for? The top searched job categories for Service Manager jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Service Manager jobs? Cities near Dallas, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 18% Part Time, and 9% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,213 per year, or $30.4 per hour.

AUTOMOTIVE SERVICE MANAGER

D.W. CAMPBELL OF WOODSTOCK

Woodstock, GA • On-site

Full-time

Medical, Dental, Vision

Posted 13 days ago

Job description

Job Title: Service Manager

Position Overview:

We are seeking an experienced and dynamic Service Manager to join our team. The ideal candidate will oversee the service department's operations, ensuring exceptional service delivery and customer satisfaction. The Service Manager will be responsible for leading and developing a team of skilled service professionals, managing service processes, and optimizing the performance of the service department.

Key Responsibilities:

  • M
    • anage and lead a team of service technicians and support staff, providing guidance, training, and development opportunities.
  • D
    • evelop and implement effective service procedures and protocols to enhance efficiency and customer satisfaction.
  • M
    • onitor and analyze service metrics to identify areas for improvement and implement corrective actions.
  • S
    • erve as the primary point of contact for customer inquiries and complaints, ensuring prompt and effective resolution.
  • C
    • oordinate with other departments to ensure service processes align with company goals and customer needs.
  • M
    • anage inventory and supply levels to ensure the availability of necessary parts and equipment.
  • P
    • repare regular reports on service operations, performance, and customer feedback for management review.
  • S
    • tay updated with industry trends and technological advancements to maintain a competitive edge in service delivery.

    Qualifications:

  • P
    • roven experience in a service management role, preferably within a related industry.
  • S
    • trong leadership and team management skills, with a focus on fostering a positive work environment.
  • E
    • xcellent communication and interpersonal skills, with the ability to handle challenging situations with professionalism.
  • S
    • trong problem-solving abilities and attention to detail.
  • P
    • roficiency in using service management software and systems.
  • A
    • bility to analyze data and metrics to drive operational improvements.
  • D
    • emonstrated commitment to providing outstanding customer service.

    Benefits:

  • C
    • ompetitive salary and performance-based incentives.
  • C
    • omprehensive health, dental, and vision insurance plans.
  • O
    • pportunities for career development and advancement.
  • S
    • upportive and collaborative work environment.
  • E
    • mployee wellness programs and resources.

    If you are a results-driven professional with a passion for customer service and team leadership, we encourage you to apply for this exciting opportunity as a Service Manager. Join us in delivering exceptional service experiences and driving operational excellence.

    Apply