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Service Manager Jobs in Colchester, CT (NOW HIRING)

altg

Service Manager

Wallingford, CT · On-site

Our Wallingford, CT location is looking for a full time Service Manager . The primary responsibilities of the position consist of, but are not limited to: * Supervise the operation of the service ...

altg

Service Manager

Wallingford, CT

Our Wallingford, CT location is looking for a full time Service Manager . The primary responsibilities of the position consist of, but are not limited to: * Supervise the operation of the service ...

altg

Service Manager

Wallingford, CT

Our Wallingford, CT location is looking for a full time Service Manager . The primary responsibilities of the position consist of, but are not limited to: * Supervise the operation of the service ...

altg

Service Manager

Wallingford, CT

Our Wallingford, CT location is looking for a full time Service Manager . The primary responsibilities of the position consist of, but are not limited to: * Supervise the operation of the service ...

ALTA Equipment Group

Service Manager

Wallingford, CT · On-site

Paid time off * 10 paid holidays Our Wallingford, CT location is looking for a full time Service Manager . The primary responsibilities of the position consist of, but are not limited to: * Supervise ...

Robert Half

Customer Service Manager

Vernon, CT · On-site

Customer Service Manager Direct-Hire / Permanent position Robert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to ...

The Hinckley Company

Client Service Manager

Groton, CT · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

The Hinckley Company

Client Service Manager

Groton, CT · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

The Hinckley Company

Client Service Manager

Groton, CT · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard --coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

The Hinckley Company

Client Service Manager

Groton, CT · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

Parker

Customer Service Manager

New Britain, CT

Position Summary Responsible for strategic management of all division customer service operations. This position will be responsible for overall management of sales administration, technical ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Colchester, CT

Service Manager information

See Colchester, CT salary details

$32.9K

$69.8K

$118.2K

How much do service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service manager in Colchester, CT is $69,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $80,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Colchester, CT?

The most popular types of Service jobs in Colchester, CT are:

What are popular job titles related to Service Manager jobs in Colchester, CT?

For Service Manager jobs in Colchester, CT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Colchester, CT look for?

The top searched job categories for Service Manager jobs in Colchester, CT are:

What cities near Colchester, CT are hiring for Service Manager jobs?

Cities near Colchester, CT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Colchester, CT as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $69,811 per year, or $33.6 per hour.

Service Manager

Story House Early Learning

South Windsor, CT • On-site

Full-time

Posted 25 days ago

Job description

Service Manager

Apply now Job no: 494930
Work type: Permanent Full time
Location: South Windsor
Categories: Service Manager

Thanks for stopping by! We totally get that job hunting can feel like a bit of a marathon, and you're keen to get a sense of Story House and what the Centre Manager role is all about. So let's jump in, shall we? 

At Story House Bligh Park, we offer a warm and inclusive environment where children feel safe, supported, and inspired to grow. The service is licensed for 113 children across six thoughtfully designed rooms and spacious outdoor play areas, including a splash pad and vegetable garden, children enjoy hands-on learning experiences every day.

Our wonderful manager is staying with Story House but stepping into an exciting new opportunity, leaving an opening for a new inspiring leader. So if you are looking for an organisation where you can thrive and be your best self, then we want to hear from you!

Above award pay

Dedicated leadership program with financial bonuses

People centric, health and wellbeing initiatives inc FREE First Aid, CPR and Flu Vaccinations

75% Staff Childcare Discount*

Discounts to 100's of major retailers

Access to Sonder our 24/7 safety and wellbeing service

YOUR PAY YOUR WAY - Track, Grow and access to same-day pay with our financial wellbeing provider, Humanforce Thrive. 

SHEL-endar our tailored professional development platform where you can access training with Education Specialists to reach your goals inc partnerships with industry leaders.

Regular networking opportunities to come together and collaborate with other Managers.

Interstate relocation support

+ so much more

Our Commitment to Child Safety

Story House Early Learning is committed to child safety. We want children to be safe, happy and empowered and are committed to the safety, participation and empowerment of all children.

As an Early Childhood Educator, you play an important role in creating safe, inclusive and nurturing environments where children feel valued, respected and protected.

We are committed to child safe principles and embedding the Child Safe Standards across our services. We encourage applications from candidates who share our commitment to child safety, inclusion and respectful relationships with children and families.

All applicants will be subject to child safety screening, including Working with Children Checks and reference checks.

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Story House Early Learning is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment, providing mutual respect for all employees.

At Story House, we prioritise the safety and wellbeing of our community, which is why we are committed to the Child Safe Standards and have Safety as one of our values.

*CCS eligible care

Advertised: 28 Jul 2026 AUS Eastern Standard Time
Applications close: 25 Aug 2026 AUS Eastern Standard Time

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