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Service Manager Jobs in Albany, GA (NOW HIRING)

Walmart

Auto Care Center Service Manager

Cordele, GA · On-site

$19 - $32/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Circle K Stores, Inc.

Manager in Training

Cordele, GA · On-site

Ability to supervise and manage the functions listed in the CSR and ASM . * Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of ...

Circle K Stores, Inc.

Manager in Training

Camilla, GA · On-site

Ability to supervise and manage the functions listed in the CSR and ASM . * Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of ...

Flint Equipment Company

SERVICE TECHNICIAN

Leesburg, GA · On-site

Service Manager or Shop Foreman Supervises: None Job Status: Non- Exempt Essential Functions: * Performs basic diagnostics and repairs on agricultural and turf/construction and forestry equipment and ...

Flint Equipment Company

SERVICE TECHNICIAN

Cordele, GA · On-site

Service Manager or Shop Foreman Supervises: None Job Status: Non- Exempt Essential Functions: * Performs basic diagnostics and repairs on agricultural and turf/construction and forestry equipment and ...

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Service Manager information

See Albany, GA salary details

$30.4K

$64.4K

$109K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Albany, GA is $64,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Albany, GA?

The most popular types of Service jobs in Albany, GA are:

What are popular job titles related to Service Manager jobs in Albany, GA?

For Service Manager jobs in Albany, GA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Albany, GA look for?

The top searched job categories for Service Manager jobs in Albany, GA are:

What cities near Albany, GA are hiring for Service Manager jobs?

Cities near Albany, GA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Albany, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,363 per year, or $30.9 per hour.

Automotive Service Manager

PowerHouse Automotive Group

Albany, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Description:

The Service Manager is responsible for leading and overseeing all aspects of the service department, including operations, customer satisfaction, employee development, and financial performance. This role ensures the service department operates efficiently, profitably, and in compliance with manufacturer and dealership standards while delivering a consistently positive customer experience.

Why Work With Us

  • Medical, dental, and vision insurance?? 
  • Short-term disability, Life and AD&D,?and?supplemental insurance?? 
  • 401(k) retirement plan? 
  • Paid time off and paid holidays?? 
  • Employee vehicle and service discounts?? 
  • People-first culture with a focus on teamwork and respect?


Job Duties

  • Lead, manage, and develop service department staff, including advisors, technicians, and support team members.
  • Oversee daily service operations to ensure workflow efficiency, quality repairs, and on-time delivery.
  • Forecasts goals and objectives for the department and strives to meet them.
  • Monitor and improve customer satisfaction scores and service retention.
  • Ensure compliance with manufacturer standards, warranty policies, and dealership procedures
  • Manage departmental performance metrics including labor sales, parts sales, productivity, and profitability.
  • Collaborate with Parts, Sales, and Accounting departments to support overall dealership objectives.
  • Ensures technicians remain in compliance with up-to-date, regular training and certifications as needed. 
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Monitors and follows up on parts orders with the parts manager to ensure availability.
  • Address customer concerns and escalated issues in a professional and timely manner.
  • Attends managers’ meetings.
  • Maintain a safe, organized, and professional service department environment.
  • Support recruiting, onboarding, coaching, and performance management of service team members.


Requirements:

Qualifications & Experience

  • Previous automotive service management or fixed operations leadership experience preferred.
  • Strong understanding of service department operations, KPIs, and financial performance.
  • Knowledge of manufacturer programs, warranty processes, and compliance requirements.
  • Proven leadership, coaching, and team development skills.
  • Excellent communication, time-management, organization, and problem-solving abilities.
  • Ability to work in a fast-paced dealership environment and manage competing priorities.
  • Proficiency with dealership management systems and service software.
  • Must be authorized to work in the United States. 
  • Able to successfully pass a background screening, drug test, and motor vehicle record (MVR) check, as applicable.


Powerhouse Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other protected status as outlined by federal, state, or local laws. We are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process.