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Service Manager Jobs in Montana (NOW HIRING)

Texas Roadhouse

Service Manager

Billings, MT

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Billings, MT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

RDO Equipment Co.

Service Manager

Missoula, MT · On-site

As a Service Manager at RDO Equipment Co., you'll lead and develop a team of Service Technicians, manage schedules and workflows, and partner closely with customers to deliver timely, high-quality ...

Bridgestone

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bretz RV & Marine

Service Manager

Butte, MT · On-site

$75K - $85K/yr

Lead, Build, and Grow in Butte Bretz RV and Marine is looking for a powerhouse Service Manager to spearhead our rapid expansion in Butte, Montana. We are currently building a brand-new ...

Bridgestone

Service Manager

Poplar, MT · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

RDO Equipment

Service Manager

Missoula, MT · On-site

As a Service Manager at RDO Equipment Co., you'll lead and develop a team of Service Technicians, manage schedules and workflows, and partner closely with customers to deliver timely, highquality ...

Bretz RV & Marine

Service Manager

Butte, MT · On-site

$75K - $85K/yr

Lead, Build, and Grow in Butte Bretz RV and Marine is looking for a powerhouse Service Manager to spearhead our rapid expansion in Butte, Montana. We are currently building a brand-new ...

EquipmentShare

Service Manager

Kalispell, MT · On-site

We're hiring a Service Manager at our rental facility in Kalispell, MT, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

Bridgestone Americas, Inc

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

EquipmentShare

Service Manager

Kalispell, MT · On-site

We're hiring a Service Manager at our rental facility in Kalispell, MT, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

Texas Roadhouse

Assistant Service Manager

Missoula, MT · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Missoula, MT · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Bozeman, MT

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Bozeman, MT · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Hobby Lobby Careers

Customer Service Manager

Helena, MT

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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All JobsService JobsService Manager JobsService Manager Jobs in Montana

Service Manager information

See Montana salary details

$30.3K

$64.2K

$108.8K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Montana is $64,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $73,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Montana? The most popular types of Service jobs in Montana are:
What are popular job titles related to Service Manager jobs in Montana? For Service Manager jobs in Montana, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Montana look for? The top searched job categories for Service Manager jobs in Montana are:
What cities in Montana are hiring for Service Manager jobs? Cities in Montana with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Montana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,222 per year, or $30.9 per hour.

Service Manager

Transource Truck & Equipment Inc

Great Falls, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks, Volvo Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry.


We're committed to excellence in customer service, innovation, and reliability. As we grow, we're looking for a dedicated Equipment Service Manager to lead our service department and ensure the highest standards of equipment maintenance and customer satisfaction.


The Service Manager will oversee day-to-day operations of the service department, manage a team of service technicians, and ensure efficient, timely, and high-quality service for all customer equipment needs. This role is critical to maintaining strong client relationships and operational excellence.


Key Responsibilities

  • Oversee the daily operations of the service department.
  • Lead and have ownership of management responsibility with reference to hiring, performance management, and overall people management with assigned service technicians
  • Demonstrate leadership in day-to-day management of the Service Technicians under their direction.
  • Oversee the scheduling of repairs, arrival and departure of customer machines and rentals
  • Coach, mentor, and communicate job expectations to service department team members.
  • Monitor workflow and prioritize service jobs to ensure timely completion.
  • Provide leadership and guidance to the technicians in diagnosing and repairing equipment to possibly include compactors, excavators, loaders and other heavy construction equipment.
  • Communicate effectively with customers regarding service updates, estimates, and technical issues.
  • Respond promptly to customer needs in a positive, supportive and timely manner to ensure maximum value for work performed.
  • Complete service reports and maintain clear customer records
  • Schedule routine visits to key accounts
  • Work with the Branch Manager to provide a safe operation for the employees as well as control expenses, monitor shop efficiency, and maximize overall shop profitability
Requirements:
  • Previous supervisory/management experience preferred.
  • 2-year technical degree or several years of comparable shop experience.
  • Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems and components, pneumatic, electrical and fuel systems is a plus.
  • Positive attitude and desire to provide outstanding and professional customer service.
  • Excellent written, verbal and computer skills.
  • Excellent customer service skills.
  • Ability to maintain safe and clean work environment.
  • Must be able to pass a drug and background screening and have an insurable driving record.

What we offer:

  • Competitive compensation package including Salary plus Bonus.
  • Health, Dental, Vision and Life Insurance.
  • 401(k) with company match.
  • Paid Vacation, Sick and Holidays.
  • Ongoing technical training.
  • Advancement Opportunities.

Apply online, at branch, or submit resume and cover letter to:

Matt.Jensen@TranSourceUSA.com