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Service Experience Associate Jobs in Springfield, VA

SERVICE EXPERIENCE ADVISOR

Rockville, MD · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...

SERVICE EXPERIENCE ADVISOR

Rockville, MD · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Experience Associate is responsible for the functions below, in addition to other duties as ... Takes defective carts out of service. * Helps customers by loading their groceries into vehicles.

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Experience Associate is responsible for the functions below, in addition to other duties as ... Takes defective carts out of service. * Helps customers by loading their groceries into vehicles.

Customer Experience Associate

Accokeek, MD · On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Experience Associate is responsible for the functions below, in addition to other duties as ... Takes defective carts out of service. * Helps customers by loading their groceries into vehicles.

Customer Experience Associate

Washington, DC · On-site

$18.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Associate We're looking for an exceptional associate to join our Customer ... customer service needs. * Provide thoughtful, strategic insight regarding customer needs to all ...

Customer Experience Associate

Washington, DC · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... customer service needs. * Provide thoughtful, strategic insight regarding customer needs to all ...

Customer Experience Associate

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview Were looking for an exceptional associate to join our Customer Experience team ... customer service needs. * Provide thoughtful, strategic insight regarding customer needs to all ...

Customer Experience Associate

Washington, DC · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... customer service needs. * Provide thoughtful, strategic insight regarding customer needs to all ...

Customer Experience Associate

Washington, DC · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... customer service needs. * Provide thoughtful, strategic insight regarding customer needs to all ...

Client Experience Associate (CXA)

Washington, DC · On-site

$18.75 - $25/hr

Client Experience Manager About the Role The Client Experience Associate (CXA) is the hospitality and service leader for a designated market of studios (typically 3 to 5 locations). The CXA ensures ...

Client Experience Associate

Sterling, VA · On-site

$40K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Experience Associate within PNC's retail branch organization, you will be based in ... process including, service to sales, teller interactions, and effective lobby engagement ...

Resident Experience Associate

Washington, DC · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners. As a Resident Experience Associate (REA), you ...

The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners. As a Resident Experience Associate (REA), you ...

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Showing results 1-20

Service Experience Associate information

See Springfield, VA salary details

$9

$19

$33

How much do service experience associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service experience associate in Springfield, VA is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.11 per hour, depending on experience, location, and employer.

What job categories do people searching Service Experience Associate jobs in Springfield, VA look for?

The top searched job categories for Service Experience Associate jobs in Springfield, VA are:

Infographic showing various Service Experience Associate job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,310 per year, or $19.9 per hour.

SERVICE EXPERIENCE ADVISOR

Micro Center Sales Corporation

Rockville, MD • On-site

$18 - $25/hr

Full-time

Re-posted 6 days ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.

Salary Range Is: $18-$25 per hour

MAJOR RESPONSIBILITIES:

  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.


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