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Service Director Jobs in Ripley, TN (NOW HIRING)

HEXPOL

Regional Finance Director

Dyersburg, TN · On-site +1

... services, while maintaining adequate controls to ensure compliance with financial policies. The ... Provides direct supervision to employees, ensuring development of the team to reach their full ...

HEXPOL

Regional Finance Director

Dyersburg, TN · On-site

US-Tennessee-Dyersburg To lead the regional plants in financial analysis and partnering services ... The Finance Director provides financial leadership to business decision making, and sound ...

HEXPOL

Regional Finance Director

Dyersburg, TN · On-site +1

... services, while maintaining adequate controls to ensure compliance with financial policies. The ... Provides direct supervision to employees, ensuring development of the team to reach their full ...

TNBR Careers

Director of Physical Plant

Dyersburg, TN · On-site

The Physical Plant Director is responsible for the strategic and operational leadership of all ... Manage service standards and performance measures for maintenance, custodial, grounds, contractor ...

TNBR Careers

Director of Physical Plant

Dyersburg, TN · On-site

The Physical Plant Director is responsible for the strategic and operational leadership of all ... Manage service standards and performance measures for maintenance, custodial, grounds, contractor ...

Zekelman

Director, Human Resources

Blytheville, AR

About the Role As a Director, Human Resources at Zekelman Industries, you will serve as a strategic ... and HR service delivery. Who You Are * 10+ years of progressive Human Resources leadership ...

Sodexo

Senior Director, Client Success

Leachville, AR · On-site +1

$156K - $202K/yr

Oversees area of responsibility, directing the responsibilities of employees. Holds management ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Senior Director, Client Success

Leachville, AR · On-site +1

$156K - $202K/yr

Oversees area of responsibility, directing the responsibilities of employees. Holds management ... We do this by providing food service, catering, facilities management, and other integrated ...

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Service Director information

See Ripley, TN salary details

$26.8K

$90.3K

$153.4K

How much do service director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for service director in Ripley, TN is $90,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What job categories do people searching Service Director jobs in Ripley, TN look for?

The top searched job categories for Service Director jobs in Ripley, TN are:

What cities near Ripley, TN are hiring for Service Director jobs?

Cities near Ripley, TN with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Ripley, TN as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $90,265 per year, or $43.4 per hour.

Director, Revenue Management

Bells, TN • On-site

The Pictsweet Company
See more jobs at The Pictsweet Companyexternal

Full-time

Re-posted 10 days ago

Pictsweet rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Are these things important to you:

  • Lower cost of living including no state income tax, untaxed retirement income, no inheritence or estate tax, and low property tax.
  • Less traffic, shorter commutes all without sacrificing access to healthcare, shopping, dining, and entertainment.
  • A close-knit community where neighbors know each other and local connections matter.
  • Raising a family in a safe, welcoming environment with strong community values and excellent opportunities for involvement in schools, churches, and local events.
  • Mild winters, four distinct seasons, and plenty of open space for gardening, farming, or outdoor hobbies.

Family owned and operated for over 80 years, Pictsweet is a frozen vegetable producer with agricultural roots.  We are currently seeking a Director, Revenue Management. The role will serve as the primary resource for Revenue Management and Optimization for The Pictsweet Company.  Supporting and working with the both the Retail & Foodservice Business Units, this role will optimize our revenue base for each business unit and product segment in which we participate.  Focused on List Price Revenue, Trade Spending Optimization and Demand Forecasts, this role will seek to maximize total revenue for The Pictsweet Company.   Identify, bid, & implement best system for measuring trade fund deployment & develop MDF/Promotion strategy by customer/marketing program to ensure a best-in-class return on investment (ROI).  This Team will work across multiple business units to accomplish our objectives.


  • Working alongside the VP, Revenue Management & Innovation, this role will collaborate and ideate for short-term and long-term growth as well as establish strong internal cross-functional communication for trade spend, aging and deduction management, forecasting, and overall revenue management for both Retail and Food Service business units
  • Optimize usage of investment tools and set both short and long-term KPIs
  • Coordinate MDF/Promotion strategy with Sales Managers to maximize revenue across 150+ retail customers
  • Work with team to achieve optimized annual sales volume, distribution, feature, & display goals
  • Track and analyze business drivers using analytical tools such as IRI/Nielsen, Panel Data, 51, Market 360, Retail Link, Dunnhumby and other account specific or industry solutions
  • Lead revenue management aspect of category reviews and maximize Revenue Management of Food Service/Private Label Bid processes.
  • Present findings related to brands, competition and trends and make recommendations to drive merchandising opportunities and sales
  • Team with Sales and Marketing in planning promotions at various retailers and customers for both Retail and Foodservice business units
  • Work with Sales to establish, forecast, and achieve aggressive growth across key targets and key segments of the business portfolio
  • Communicate, align, and execute in coordination with the Marketing team as it relates to spending and efficiencies
  • Deliver consistent, timely, and effective communication
  • Focus on trade revenue management as it pertains to promotional effectiveness/efficiency and ultimately optimization of dollars. Evaluate Proactive Solutions to Trade execution.
  • Establish execution standards and provide tools for field sales team and broker network
  • Prep and distribute monthly key customer performance scorecards and post-promo analysis
  • Vertically penetrate and leverage key customer relationships
  • Lead S&OP forecasting and planning in coordination with Finance, Supply Chain, & Sales/Marketing

  • Bachelor’s degree from an accredited college/university (MBA preferred)
  • 10+ years industry experience preferred
  • Strong proficiency in Finance and Revenue Optimization
  • Proficient in Analytical Tools with Syndicated Data, Trade Planning, Access Data Bases and other technical tools
  • Adaptable, self-motivated, and solution-focused
  • Strong oral and written communication, good judgment, analytical, and presentation skills

The Pictsweet Company is an equal opportunity employer.  M/F/V/H

 
 
 

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