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Service Director Jobs in Ripley, TN (NOW HIRING)

LANE COLLEGE

SEASONAL FOOD SERVICE WORKER

Jackson, TN

$13 - $16/hr

Food Service Director FLSA: Non-Exempt The Seasonal Food Service Worker position is vital to achieving excellent customer service in Lane College dining locations with the option of becoming ...

LANE COLLEGE

SEASONAL FOOD SERVICE WORKER

Jackson, TN · On-site

$13 - $16/hr

Food Service Director FLSA: Non-Exempt The Seasonal Food Service Worker position is vital to achieving excellent customer service in Lane College dining locations with the option of becoming ...

Harmony Senior Services

Lead Cook | Full Time

Arlington, TN · On-site

$15.25 - $19.50/hr

The Lead Cook assists with training of dietary staff and in the absence of the Dining Services Director and Dining Services Supervisor, the lead cook supervises dietary staff to ensure efficient ...

Chick-fil-A

Director

Arlington, TN · On-site

$24 - $26/hr

The Director team sets the vision for store operations and works as a team to implement both Front ... Focus on and maintain Food Safety, Food Quality, and Customer Service standards. Success Factors ...

i9 Sports

Program Director

Arlington, TN · On-site

The Program Director manages the day-to-day operation of the local sports franchise including ... Consistently demonstrate a positive attitude and superior customer service skills Qualifications

Cypress Grove Post-Acute

Maintenance Director

Jackson, TN · On-site

$41K - $52K/yr

The facility is both Medicare- and Medicaid-certified, providing services such as long-term care ... The Maintenance Director is responsible for overseeing the overall maintenance and safety of the ...

Millington Healthcare

MDS Director

Millington, TN · On-site

As a vital member of our Financial Services Office, the MDS Director will play a key role in ensuring the smooth operation of our facility by overseeing the assessment, care planning, and care ...

millington healthcare

MDS Director

Millington, TN · On-site

As a vital member of our Financial Services Office, the MDS Director will play a key role in ensuring the smooth operation of our facility by overseeing the assessment, care planning, and care ...

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Service Director information

See Ripley, TN salary details

$26.8K

$90.3K

$153.4K

How much do service director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service director in Ripley, TN is $90,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What job categories do people searching Service Director jobs in Ripley, TN look for?

The top searched job categories for Service Director jobs in Ripley, TN are:

What cities near Ripley, TN are hiring for Service Director jobs?

Cities near Ripley, TN with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Ripley, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $90,265 per year, or $43.4 per hour.

SEASONAL FOOD SERVICE WORKER

LANE COLLEGE

Jackson, TN

$13 - $16/hr

Full-time

Re-posted 10 days ago

Job description

Position:                    SEASONAL FOOD SERVICE WORKER

Department:              Student Affairs

Reports To:                Food Service Director

FLSA:                         Non-Exempt

The Seasonal Food Service Worker position is vital to achieving excellent customer service in Lane College dining locations with the option of becoming full-time pending probation period and 12 months of service.

Duties:

  • Performs a wide range of duties involved with preparing and/or serving food and beverages in one or more of a variety of food service environments.
  • May perform such duties as preparing salad items, hot foods, and/or cold foods, and/or assisting in the preparation of bakery items, as appropriate to the position. Assist in cleaning work areas, equipment, utensils.
  • May assist in the set up, and service; and collection of garbage/trash; as appropriate to the area of operation. May serve food to customers and/or perform cashiering duties, as appropriate.
  • Employees may be required to perform duties on the College campus including but not limited to; maintenance, painting, lifting and moving of items that may exceed fifty pounds 1% of the time, sweeping, and trash collection.

Qualifications:

  • 1 year of supervisory experience preferred.
  • Prior experience in the food service industry.
  • High school education or equivalent.
  • Great customer service and communication skills.
  • Strong leadership skills.
  • Time management, organization, and multi-tasking skills.
  • Ability to work successfully in a team environment promotes teamwork.
  • Ability to use confidential information in an appropriate manner and protect employee privacy.
  • Ability to manage people and have accountability for company assets.
  • Ability to work in a challenging environment and effectively use problem solving and decision-making skills.
  • Basic computer skills and ability to quickly learn modern technology systems.
  • Previous supervisory experience or experience in the food service industry.
  • Able to lift, carry, push and pull objects up to 40 lb.

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